Starbucks — Restaurant in Vancouver

As a nurse, I give customer service at one of the highest levels to some of the most vulnerable people, but when I am a customer, it’s so frustrating to be treated with such disrespect. Tall Nitro, in a grade cup, side of pumpkin cold foam. I’m gonna have to charge you for a grande, I don’t want a grande, and you have to charge me $1.25, why would you also charge me for the extra room - what’s the difference - ;tries to explain the difference which is actually throwing away 1/2 of the whipped cold foam. Not trying to be a Karen, not trying to rip anyone off, but don’t double up-charge me on a small coffee. And don’t come at me, I wasn’t being rude or entitled I respectfully asked why you had to follow some algorithm to make sure “your store” captures every dime. Teach “your employees” how to communicate with respect non negotiably and if you have to double up charge me learn how to communicate why respectfully. (Store...

I went in the morning before work. Placed a. mobile order. I got in the drive thru line two minutes before my order was ready. I thought it was going to take longer getting to the speaker box because there were a few cars in front of me. I got to the box and let them know I placed a mobile order. They told me in a snarky attitude that theres a timer on my app to let me know when my order is ready. By the time I got to the window my order should have been ready a minute prior and they still told me I had to pull around front to get my order. When the lady brought my food to the car after I parked out front she also gave me an attitude and told me I need to wait until my app says my order is ready. I’ve went to this starbucks before. and never had a problem. Just seems like everyone woke up on the wrong...

This McDonald's of coffee is going down hill so fast. I ventured in needing coffee and a snack. Placed my order, had to refinance my house to pay for it. (Joking but it's terrible for the cost) When it was ready I than received a luke warm supposed mocha and a bagel that I politely asked to be crispy(toasted) which was still cold in the center and no colour/crispness. I always tell myself to never go back, thinking that maybe another trip will be better but it keeps getting worse. Starbucks, your giving the PNW a bad name with your bullshit experiences, do better... Me and my family won't be spending anymore money with...