Starbucks — Restaurant in Ventura

My chief complaint isnt really against this specific establishment. Im just completely appalled that Starbucks took the Via Refreshers Very Berry Hibiscus off the shelves... everywhere. Stores, Online... Supposedly for good. Ive been buying these drinks for almost 15 years now. Distribution problems? Really??? Spare me, Starbucks. Of all the giant enterprises in all the world... I cant begin to tell you That explanation doesnt cut it for me. Nor does it give me pause to just continue brewing my coffee at home; Not to mention buying all my specialty drinks at Coffee Bean Tea Leaf, from here on out. Sayonara,...

TERRIBLE service. My wife ordered our drinks and got hers. When I went to the counter the girl asked if I had a question very rudely. I informed her I was waiting on my drink. She looked around, asked the manager who was clueless. Finally walked back over to me and the had been sitting in the blender the whole time. She put the cup on the counter and didn't say a word, not even eye contact or a smile. Put the drink down and walked away. Garbage service. Can't believe the way she treated me and the manager didn't seem to mind. This place blows and the employees...

I went in there last night at 9 o'clock , ordered a croissant and a hot chocolate ,Xtra whip cream . Clearly labeled ! Got home ,two minutes away ,no whip cream and a cold hard croissant 😤..what the heck .Not pleased at all . I went back and complained . The girl remade the drink and still didn't get it right. And then to top it off , couldn't heat my croissant ?? It was 9:15 by that time.. 20 minutes for oven to cool is what she said , but you don't close until 10 . I'm very displeased with them and the sight...