This sonic is not even worth a star rating! The service is absolutely terrible. Every single time I have been there in the last year they have gotten my order wrong! I went a few weeks ago to get breakfast and a bag of ice and they didn't have bags for Ice so their offer was 8 route 44 cups full!!! Where was I going to put these 8 cups of ice so I said just forget it. I went last Saturday to get breakfast and I saw a lady outside and asked what time they opened which she responded 7, I told her ok I have time to wait until 7... so 7:15 rolls around and they are not open and still trying to figure out how to turn the alarm off so I left. Today I went to get a diet cherry limeade for my husband, yes they were busy so I didn't mind waiting 10 mins or so but 18 mins later still no drink!! They are the slowest and worst staffed fast food restaurant I've ever experienced! I have worked in food and beverage for 8 years and was an assistant manager of a restaurant so I understand the ins and outs and being in the weeds but every single time which about 10 in a year I have not been satisfied! I will not be back. I will drive the 10 minutes OUT OF MY WAY to the other...
Read moreWell 9pm sunday evening Traveling back to dallas from alabama stopped to get fuel and some grub We pulled in to sonic and this sonic has changed my sonic views of ever eating at sonic again. Ordered the toaster sandwich meal It didnt come with onion ring Didnt come with tomatoe Nor did it come with strips of bacon. It actually came with a couple bacon bits. Ordered cheese tots and they didnt even come with a fork So I called the intercom and asked for a fork and some pepper THEY BROUGHT out fork and ketchup I explained to the waitress which I already pre tipped 3 dollars for the meal. I will never tip until I'm done eating EVER again. So I was explaining to her that half the topping were missing she literally just stared at my food and said nothing. Finally she said I'll get them to cook you an onion ring. YES THEY DID JUST THAT they cooked a small onion ring and brought it out AFTER I was finished with the sandwich. DONE WITH SONIC DONE WITH PRE TIPPING AND IT WAS 30% AT THAT enjoy the money lady. The place seemed so lame and VERY...
Read moreHorrible experience poor communication went through drive thru received food waited for drink after food five minutes to fix slush get all the way home my order is wrong toaster not toasted just white bread gave me sausage instead of bacon so I go back through the drive thru sat right behind last at drive thru she pulled off I pulled up no one try to recognize me so I blew the horn still no one acknowledge me so I tap on the window still ignoring me so after ten to fifteen minutes sitting in drive thru I politely open the window in drive thru telling them I have a customer complaint the young gentlemen that was in drive thru the cashier try to act like he was so busy a lady came over then he wanted to come to window acting like he doing his job he gets smart doing too much because sir u was the one ignoring me and not doing your job so at this point I’m frustrated I want my money back and they will not be seeing anymore of my money if the employees are like this again bad and poor...
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