Well when we got there, there was a Wendy's employee taking a break. They were at the counter ordering their food and I take it from the apron they were wearing they worked in the kitchen they proceeded to ask the young lady taking the order what all came on the burger. Well she didn't want certain items on it understandable but another employee behind the counter kept talking to her so she couldn't finish her order. Then I guess it was a female manager came over and said that she could use some type of coupon and the process started all over again. We stood there for about 15 minutes waiting to place our order and almost walked out the door because it was taking so long for ONE PERSON to place one order for a hamburger, fries and a drink. I also had a friend to go in earlier in the week and it took her 20 minutes to place a order for 1/2 a apple pecan salad. I think from the two managers that were working at these two times need to be retrained because the Male mangers even made the remark to.my friend he had been do this for 35 years because she had complained how slow they were about taking orders and...
Read moreI ordered a breakfast baconator, the bread was untoasted, the bacon was cold and half cooked, the two slices of cheese were cold, the sausage was cold. I work 2 minutes down the road. the food should at the very least be hot when they hand it to you. A few years ago I ate here every morning the food was great. I've seen the Wendy's managers waiting on their McDonald's more than I've seen them in the restaurant itself. Management is complacent and must not care about what their employees do. They close earlier than their hours suggest, they are rude on the drive thru intercom. I do not believe the cooks know how to cook, they've even given me sandwiches with the sauce under the sandwich on the tinfoil. When you go back, because half of the time something will be wrong they act like they don't understand what the issue is. I'm not sure the owner even sees these reviews but you can leave a complaint with the actual owner if you google "Calhoun Management Corp." it will be the first result. I wont be back until they train...
Read moreI waited 35 minutes in line to order and get my food. There were two of us in the car. We opened our bags and found to our dismay that neither bag had the promised burgers. My friend went back into Wendy's and stood in another line for 15 minutes and requested the burgers. She carried our ticket with her. They fixed the burgers and gave us what we had requested. Unfortunately, we did not get the sauce for our nuggets nor any ketchup for our fries. We did not want to stand in line for 15 more minutes or longer to get the missing items. Someone on staff needs to be responsible for making sure that the to go orders are...
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