McDonald's — Restaurant in Vienna

Got there at 5:20am, door was locked, manager kept waving me off saying to look at the time... Online and on the door it said it opens at 5:00am... She comes to the door finally and says look at the door timings, we're not open yet, I told her the door says you open at 5:00am... She stood there like a fool not even knowing what time she is supposed to open... Then she says, "we open at 5:30, nothing is ready yet so can't make you anything... It was already 5:25am by then... Don't know how she was expecting to go from "nothing is ready" to let me take your order in 5 mins. Obviously I left...

This branch needs a new manager who atleast knows when she is supposed to...

This is the worst McDonald’s I’ve ever been to. I ordered a macchiato, they didn’t have the ingredients but I was able to order it. The lady couldn’t give me a refund on my card so she gave me some loose change, literally 2 or 3 dollars in dimes, nickels, and pennies. I go back again, order a bacon McDouble w/ extra cheese. Take a bit. Not the cheese goodness I know. Take a look and there’s no second slice of cheese. The coke from the soda machine has taste weird each time I go there and of course, I’m still heated about the orange HI-C. I’m going to start calling...

Unusual location with an unusual staff. There is no drive thru, but they do have curbside pickup.

I was greeted by "hey, are you the Uber?" And then a very dry order process. There were at least six staff members present, but only two seemed like they were working. The location was nearly empty, but service took an extraordinary long time it seemed. The fries were limp and underfilled and the Bacon McDouble was poorly constructed.

Recommend the corporate office send a training team to assist this location to getting up...