My dad called ahead asking what deals they had , originally speaking with Tracy. She was so helpful and patient with my dad. We were visiting our grandma and my dad with our niece and daughter. I called back to place the order and again spoke with Tracy who was so patient and kind over the phone. She gave us our exact total so we were prepared for the driver. Our food arrived faster than promised and was hot and delicious! Grace delivered our order and was friendly and bubbly! She was such a sweetheart and informed us that it was only she and Tracy who were working that day and they were short staffed. This friendly and positive attitudes would not Have shown that as well as the great quality of the food. Their pleasant service deserves to be recognized. This friendly service goes a long way with us! Much appreciated and well done Tracy and Grace! Hopefully YOUR bosses see this and how great of job...
Read moreThe delivery driver that brought me my food tonight is such an amazing, sweet person! She knows me by name. I feel horrible because I do not know/remember her name. She is out of the Weston, WI store and is such a sweet person. I would definitely tip her more, if I knew she was my delivery driver,... every time. I seriously hope she gets to see this review. She deserves to hear how much she is appreciated for her caring personality. Plus, I would love to be able to call her by name. She deserves to be paid very well for who she is and how she makes her customers feel,... like family. I will definitely tip her sufficiently, just for being the amazing person she is. Thank you for just being such a nice human being, young lady, as well as the best delivery driver I have ever experienced. (To the "Chevy tear drop headlights girl" from your "Chevy tear drop headlights customer" on Partners Lane...
Read moreService was terrible, I can see why Pizza Hut wants the majority of its orders to be placed on its App as their in person customer service skills are seriously lacking. Had the 18 traditional wings for $23.99. Asked to have 2 different sauces split 50/50 and was told "No, we don't do that because it messes up inventory". When did Pizza Hut start telling their PAYING customers NO for something as simple as having 2 sauces for a $24 order of Wings? Also had a dbl order of breadsticks. Food was excellent, service and attitude from cashier was terrible. All said and done our bill was 47$ and $50 with a 3.00 tip (which cashier definitely didnt deserve). Come on Pizza Hut, you can train and have higher expectations for your employees. Also, we were the ONLY guests in the restaurant for...
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