Subway — Restaurant in Virginia Beach

UPDATE (11/5/25): Paid for pepperoni to be added to my sandwich, it wasn't. Pepperoni isn't the kind of item you'd immediately miss as you'd need to pull the sandwich apart to see that. I left the restaurant, went home and that's where I realized it was missing. I took a photo and brought it up to the workers when I ordered another sandwich a week later. The amount of conversation had to actually move to a redress was actually disappointing and embarrassing. I order here at least twice a week and wouldn't try to cheat the shop out of 90cents. I definitely won't be returning. Woefully ill-equipped staff...I'd rather drive off base that to patronise a franchise that doesn't value my business. Feeling kinda duped after my transaction. Saw a sub on the app, verified it wasn't on a special but decided to order in store, just in case they were having a store special. Ended up spending $4 more than I would've via the app. Even though I brought this to the clerk's attention, she somewhat insisted on the in-store price and didn't even offer to scan my barcode in the app to at least ensure that I received some points to cushion the blow. If I weren't in uniform, I probably would've opted to leave the sub behind and head over to Wendy's. Absolutely no valid reason existed for the disparity in app vs in-store price and the clerk's nonchalance/inactive listening didn't make things any better. Lesson learned: order via the app and/or think twice before...

Great service and able to accommodate on-line orders. Placed an on-line order on our way home from a full day at the Oceana Air Show. We normally don't have cheese on our sandwiches, but the sandwich artists thought we had forgotten while building our sandwiches on-line. They had to-go cheese packages waiting for us just in case. Extremely thoughtful and considerate. Glad this team and location is walking distance from our base housing, we will...

Just had to turn down a sub from here because the counter and the server were clearly unsanitary. He was wearing a stained football jersey and when he reached for ingredients his jersey was dangling on the sub. Then we got to the dressings and condiments and he pulled out the mayo and a bunch of dust and dirt landed on my sub. I tried to power through to avoid an awkward moment but it was far...