KFC — Restaurant in Virginia

This is not a very decent place to get your meal. Only the drive-thru is open along with delivery,and the employees just can't seem to keep up with more than 2 orders at a time! I visited around dinnertime so they were a little busy, maybe 2 cars ahead of me in the drive-thru line and a couple behind me. The girl working the drive-thru was abrupt and sounded as if she wished I would just go away when she "greeted" me. When I approached the window to pay for my food, she never smiled or even tried to act friendly. I could only see her and 1 other employee, a young man, through the window, but I could see that no one seemed to be moving very quickly.. The young girl who took my order and payment just stood there waiting for the food to be put in the bag while the boy was just taking his time working on who knows how many orders. In my opinion I believe she could have been doing SOMETHING! Why not put napkins and forks in the bags while just standing there? Not just mine, but getting other bags ready also. For the record I did not receive napkins, forks, or even a receipt! I didn't even get a thank you for giving KFC my business and money!! Maybe some retraining in customer service and time management might be a good idea for the employees there?? Just a...

So I just had to try the KFC's Fried Chicken Sandwich with Donut Bun at $5.99 I would say it's not expensive very reasonable, but let's just dive in and start talking about the quality... First let me tell you I love trying & going to new places or restaurants that offer new things, I'm always in the search for my new favorite meal 🤗😊 plus I was also thinking this was going to taste similar to my favorite chicken & waffles....well it doesn't, this in my opinion was not well thought or was rushed into the public or hopefully maybe KFC will take these reviews into consideration and tweak the recipe to make a better version of what could be a potential good sandwich, the donuts are now simply drenched in glaze so you could not possibly finish the whole sandwich without feeling guilty, sick or having a sugar hangover, if the chicken had maybe a special spicy flavor to counter off all that sweetness it would've made it perfect/better. #disappointed KFC #KFC @KFC #chickensandwich #food #chicken #fried #doughnuts #sugarglazed...

I’ve always went to kfc as a kid, but now I know why hardly anyone goes there. Not sure if dine in is open anymore, but they do have order online and pickup in store. You literally just walk in and grab your order. The staff doesn’t speak or acknowledge you so anyone could walk in and just grab an order as they please and the staff wouldn’t even know if it’s their food or not. One of my orders were wrong so they remade my order right in front of me, even though it was handled with care, you could clearly see the stations were dirty. I’ve been a kitchen manager and those stations were not up to par. You could see the food build up in the stations. I’m surprised I didn’t get sick. But hey! I paid for my order online, was super hungry, and I wasn’t going to put myself through the hassle...