Little Caesars Pizza — Restaurant in Virginia

I want to publicly express my outrage and complete disappointment with the service I received at this pizzeria. I lost my wallet at their location and from the very beginning, they showed a totally indifferent attitude. I asked to check the security cameras and was told only the manager had access. I came back two days later when the manager was supposedly there, and it turns out he didn’t have access either. So who does? Who takes responsibility?

To make things worse, the manager responded in the rudest way possible, telling me not to call anymore because they were “too busy.” I lost all my personal documents, my cash — things that are extremely important to me — and all I got from them was complete disregard and zero willingness to help.

I was very clear: that was the only place I went, so if my wallet went missing, it was there. I also told them I’m returning to my home country in three days, and they still didn’t care at all.

Absolutely shameful. This isn’t just about a wallet — it’s about empathy and responsibility. This could happen to anyone, and the least they could do is try to help. But clearly, they...

This location used to be great but over the past year the quality has gone down. So much so I called the store after ordering an Extra Most Bestest Cheese Pizza. I told them the last 3 that I ordered had very little cheese and I am paying for the most cheese. The person on the phone said he will ask them to put more on it. When I picked it up, nothing changed. He said the owner told them to use less to make more profit. At least he was honest. I told him to tell the owner that it's a shame that I have to add cheese to an extra most bestest cheese and heat in my oven to have enough cheese on it to qualify as an extra cheese pizza. I said they should just charge for a regular cheese pizza since we barely get enough to call it a cheese pizza. I'll go to Pizza Hut in the future for a...

The pickup of our pizza was nice and easy. With their system, you just have to punch in your order number, and the door opens with your pizza. I needed to buy a couple of waters, and the employee at the register was dealing with a customer, which is fine, except it was taking a LONG time. Another employee came in and could see me waiting, helped the other employee, and walked to the back. He came back a few minutes later and apologized for the wait, but he still didn't ring me up. He could have easily helped me on the other register. We were in a hurry, but I waited. It just seemed like the other employee could have helped me get out the door with my food. It's a little petty, I know. But that was...