Mill Mountain Coffee & Tea — Restaurant in Virginia

This location has fallen off so much. I used to recommend it as worthwhile coffee stop but I no longer can. I entered to see 2 kids cutting up and talking to the barista while another customer waited to place her order. I sat and waited for my turn. 20 min later their orders were filled and after another chat with the other employee in the kitchen(while I waited at the counter) the barista finally took my order. One [6] shot espresso. This uninspired watery mess s what I received. The pale creme was gone is seconds. No presence of oil or flavor in this mess. The coffee station was filthy with stale grounds everywhere and the puck handles laid spout side on the dirty counter. There is not only a lack of quality here....Safe Serve protocol and basic health standards are being violated. After remarking that my order was horrid the barista ignored me and went back to his buddies.

Product- 1 star Service- 1 star Cleanliness- 1 star

In the end I lost about $5, 20 minutes of my time, and the last bits of respect for this location and the only thing I have to show for it is a small cup of disgusting stale tasting water that only resembles coffee...

This particular location, I feel, has been on a downward slope for a while. It always feels dirty ( I can hear my shoes sticking to the floor) and the service is mediocre. My husband has mentioned that his lattes are rarely hot, and today I figured out why.

I ordered him a latte and watched the employee make it. The espresso was made to order, but instead of steaming the milk, the employee poured cold milk into the cup, then topped it with the espresso.

When I picked the cup up, I could tell it wasn’t full. When I got to my car, imagine my surprise when I took the lid off to find an almost half empty cup of espresso mixed with milk. I guess they wanted me to think the foam had dissipated and that’s why it wasn’t too full.

I'll drive the extra mile to visit the other local coffee shop from now on. I am honestly shocked that this occurred today. Whether it’s poor training or poor management, this location desperately needs...

What a fabulous coffee and cafe!

We were traveling on 81 during the holidays and were delighted to discover that they were open on Christmas Eve. I could not be happier to have heard so! Even though the traffic is awful for that exit and the lights and roads are confusing, it was definitely worth it for lunch and coffee.

The service was delightful and polite. The baristas made us a delicious mocha and dirty chai. The offer soy milk as a dairy alternative - great! Our lunch was excellent. My sandwich was filling and his wrap actually filled him up! Both portions were generous and fairly priced.

The atmosphere was great. It was a relaxing but cool interior. Great place to stay to read/study if it was a local spot.

This will definitely remain a go-to stop for traveling on 81. Both ladies and gents will love the food, drinks, and atmosphere with such great employees...