Pizza Hut — Restaurant in Virginia

Our delivery driver was OUTSTANDING!! •Fast •Efficient •Thoroughly followed our directions •Respectfully followed our "no contact" due to my grandfather's health/disabilities. Our driver still made sure to keep his distance while thanking me for our purchase. He was so respectful & kind! A rarity these days, which made his kindness standout all the more! If I could've, I would've loved to adjust his tip to give him a little more, bc he certainly deserves it. He was SO quick that I literally burned my mouth on the first bite! Normally, I'd be upset, but truth be told, I've NEVER had delivery that hot/fresh, so you won't hear me complain about that! LOL! Regarding the order, I was a bit surprised by a minimum purchase amount requirement for delivery. I understand why, with gas prices being what they are, but I wish they made exceptions for customers with disabilities. Little Ceasar's does. Normally, we would've ordered Little Ceasar's, but we hadn't ordered from Pizza Hut in awhile, so we thought we'd give it a shot. Unfortunately, I believe that was a mistake. Pizza Hut had a $10 + 3 toppings large pizza deal that seemed fair, but as far as taste goes, Little Caesar's $5 large pizza deal tastes better & it's only half the price! Actually, MORE/BETTER than half the price, bc of Pizza Hut having the minimum purchase amount requirement. The marinara sauce on the pizza tasted EXTREMELY sour! I don't know if that's normal for Pizza Hut, but we didn't want to take chances, so we didn't finish it. Instead, we chose to eat something from the pantry. Lesson learned, I guess. Next time we want pizza, we'll stick to what we know & like, for the better prices & accommodations for customers with...

Not that you should be expecting gourmet quality when you order from Pizza Hut, anyway, but there are lot of other reasons not to choose this location. This is a diverse neighborhood, and I'm not a stickler for English, but they're not the easiest guys to understand on the phone. Also, and this is the big one, all but one of their delivery drivers is afraid of dogs. I thought maybe it was just my dog (I have a big fluffy Newfoundland, and her size and bark can be intimidating to people), but I asked around to my neighbors and they had the same experience. Any dog larger than about ten pounds and they freak out. One driver, upon seeing my dog inside the house (the door was closed) refused to come to the door and had me come out to the car to pick up the pizza.

Look, I'm not judging anyone for having a fear of dogs. Nobody can help that. But if you have a fear of household pets, then MAYBE being a delivery driver is just the wrong line of...

Horrible, soooo Well, I'm vegan and I ordered two medium pizzas, no cheese and veggies, I received one of the pizzas, with cheese. I called the restaurant back to correct the order, he rudely told me that I ordered online and that's what he made, I was sure of my choices and advised him of it. We ended up ending the call but I couldn't just let it just end that way. I called back, asked to speak to the Manager and he said that within a half hour I would receive the new pizza. After an hour and 15 minutes, I received an extremely messy pizza, with barbecue sauce all in the BOTTOM of a curiously wet box. They're barbecue sauce is thick why is it dripping???I am very dissatisfied with this service and would love to speak to someone that could rectify this situation. I have pictures of the pizza. So needless to say, I don't trust them and would just...