Subway — Restaurant in Virginia

My fiance went in earlier for lunch and brought me a sub home. I got the spicy italian with my favorite toppings. We live about 10 mins from this location. By the time he arrived here with my sub it was still piping hot, like it had just come out of the oven. I asked for light mayo on one side of the bread, some locations slather mayo on the sub and I find it disgusting. Whoever made my sub today did a fantastic job at meeting my wants and needs. To everyone complaining about them requiring masks are ridiculous. If you dont wanna have to wear a mask or prove you're vaccinated, STAY HOME AND ORDER DOORDASH. Blaming the employees or leaving a bad review bc you cant be a plague rat is pathetic. I thank this location for being mindful about the health of their employees and customers! I've always been weird about Subway since it is a hit or miss with certain locations... but yall did a fantastic job. Thank you...

This store's posted opening time is 9am. I went in at 9:50am and the one lady there says "excuse me, we are not ready yet because of the bread." In a rather condescending tone. First off... Then why are your doors open and unlocked? I'd have believed she was punking me, but she had the lights turned off, too.

If I had gotten there exactly at 9 maybe I'd understand, but nearly an hour after opening? Clearly, they're either not preparing properly or they're paying their staff to sit around without checking in on them. If they can't take the time to prepare for a shift, how can I trust that they prepare their food properly? According to other reviews, they don't do that either.

Subway isn't even that good to begin with compared to other local options, so just don't bother with this one. Abysmally...

Bad customer service at Subway located at 11234 Patterson Ave, Richmond. My wife and I stopped by to get a sandwich at 2:00pm and nobody was behind the counter. After asking if anyone was there, a young lady came out from in back. I said we were on a four hour driving trip and could she make a sandwich to go and she said that she couldn’t because she was the only one there and on break for the next 15 minutes. She easily could have made us a sandwich and gone on the break afterwards since nobody else was there for a late lunch. I’m leaving this review so the owner of this Subway is aware that their employee caused us to instead eat at Wendy’s where the service was top notch for a fast...