Subway — Restaurant in Virginia

I’m usually not one to leave bad reviews but I had to with this one. I walk in and no one at front, I give it about 10 mins because I wasn’t rushing. This older Asian guy walks out and sees me, doesn’t say a word, blows his nose near the food (twice) and walks to the back again, at that point I give it a couple more mins as to thinking he was going to wash his hands. There’s silence in the store so at this point I knock on the glass to get his attention because apparently I’m a ghost. He peaks and says one minute, I say ok. He come out and slides his gloves on with no complication (I’ve worked at subway before abs after washing your hands those plastic gloves do not slide in that easy) I asked him did he was his hands and he looks at me and says yes (mind you he and I are the only ones at the restaurant and there’s no noise, never did I hear a sink turn on) I let it slide. He think proceeds to make my sandwich and does the complete opposite of what I ask him. I let that slide again, I pay, I leave (I did say thank you) but when I tasted the sandwich it tasted off. Like something was going bad. I couldn’t eat the sandwich as it was nasty and drenched in sauce which I asked more than 3 times to do “light sauce because I only want a little) first bite big sauce drop falls and u could hear the heft in it. I personally picked this one because it says locally owned but I will stick with what I know. Sandwich went to the trash, waste of money and super unsanitary conditions of how he was working. Overall the store atmosphere was the usual subway. But it was not fresh.. I hope he gets...

Went to this subway yesterday i.e. jun 1st around 8:40 pm with my kids to pickup a few subs and had almost the worst experience ever. There were 2 young adults on duty. One girl and another young boy. The girl was really nice and was greeting the customers. The boy was apparently upset for whatever reasons and was rude to customers. We ignored his behavior a bit thinking that he must be tired or having a tough day. He was very rude in his body language and behavior but we didn’t really say anything to him and got our subs and got out. There was a customer and his son behind us, apparently the last one he wanted to serve and as soon as they walked out, the boy flipped at all who just left and shut the door behind them aggressively. This is not an acceptable behavior from anyone, more so from anybody working in service industry. I will be happy to take a call or reply to an email from subway corporate office or local to make sure they have the details of the employee right and give them...

Employee named Kavitha was rude today. I'm a regular at this restaurant and I usually have an okay experience. I ordered an online pickup order for my kids' lunch at day camp, it was already paid for. The lunch time at daycamp changed and I had a need to pick the order 35 minutes earlier then the scheduled time. I wasn't able to reach the store by phone to explain things and you cannot cancel/edit orders online so I decided to go to the store and ask if they could make it earlier. Kavitha was at the front counter, I was trying to explain to her the situation. She said she didn't have a ticket for my order and acted smug. After some back and forth she asked for the order number and my name,at one point it sounded like she said "so, you don't know your name?" And behaved like I was trying to rip them off. Luckily, there was a really nice employee that helped out and we got it all sorted. But Kavitha could be nicer, be patient and listen to the customers before passing...