In-N-Out Burger — Restaurant in Vista

I rarely write reviews, but this In-N-Out definitely deserves the recognition. I’ve been coming here for over a year and not once have I had a negative experience. The workers are incredibly friendly, they greet me and my daughters with a smile every time. They always offer hats and fun activities for the kids, which makes every visit feel special. What really stands out is the service. After I finish eating, someone always walks by to offer to throw away my tray and I constantly see team members cleaning tables, the lobby and even the bathrooms. Despite how busy it gets, the staff never seem flustered or distracted. No one’s ever on their phone or looking unhappy, they actually seem to enjoy their jobs and it shows in how hard they work. Whoever is leading this team is clearly doing something right. The environment is so positive and supportive, I’ve genuinely thought to myself, “I’d love to work here.” And while I haven’t even mentioned the food yet, that’s saying something, the burgers are always fresh, delicious and priced better than most other burger spots around. The soda station, condiments, napkins, straws, jalapenos, etc. are always stocked, without me ever having to ask. Thank you to everyone who works here. You’ve made every visit enjoyable for me and my daughters. Keep up...

Zero stars if I could.

Accessibility: there is a drive-thru and handicap parking and ramps to get up to the building. The doors to enter are pull doors.

Experience: Sunday 12-12-2021. Bad experience, will not come back. I was waiting in line for the drive-thru and after 5 minutes, some rude woman CUT IN LINE IN FRONT OF 10 CARS. She cut 1 car in front of me so the person in front of me pulled out of line, next to her, rolled their window down and started screaming at her. It was so rude and I cannot believe the person standing outside taking orders actually took her order; they should not have taken her order until she went to the back of the line. It's like they do not care about any of their customers at all. To make it worse, I told the young boy (white, with brown hair) at the first window about this and how they need to not take those people's orders until they go to the back of the line, and it was like he was almost laughing in my face, literally he was smiling, and he told me "we are not going to stop serving customers like that but thanks for telling me." So rude and his response just irritated me more as it was so dismissive and did nothing to solve this issue of people cutting in...

First time at this location and it’s definitely better than the Oceanside location. Food is only better in that the bun was soft (not burned and stale like the OS loc). I didn’t think the Double Double was that good (I’ve had really tasty burgers at the AZ locations). The bathroom is poorly designed with a large trash can plus towel machine right at the door—on opening the door to enter, I actually hit a team member who was emptying a dustpan into the large trash can at the door. And even with that happening, that person didn’t move to allow entrance. No way in if they don’t move. How silly is that? And then there’s only 2 stalls and the sinks are tight as well. Too small for the busy place. They did have more outside seating than some, however, it’s unpleasant as you have a never ending line of vehicles wrapped around you with...