Burger King — Restaurant in Waco

I usually have a great experience here, manager is a lovely lady. However there was a different lady today at the front, She didn't even acknowledge my presence, heavy set with braids and a red burger shirt, I friendly said hi twice, she look at me and didn't even blink. After 7min of me waiting, she finally got to the register, I said hi to her again but she didn't said nothing, I ask her what was on the Ult plate, she told me straight up she don't know, maybe eggs. She didn't ask me if I wanted anything else. I ask if the meal come with a drink and she said no so I bought a new one. She push me to pay right away. I forgot to order french toast, so I have to wait again for her to take that order. I noticed she serve the potatos without gloves and handle the register at the same time. I didn't said much thinking she may be having a rough day however as soon as a male coworker come in she was all smiles and giggles. A few minutes later a Hispanic older couple come and the same situation happened to them. they didn't got cream for their coffee and they told me they felt ignored. And they will be going across the street...

They tried to rip me off, refused to fix it, and threw the food away.

I pulled up, ordered the 6 bacon cheese whopper jrs (they're 2 for $5), along with 2 bacon Swiss whopper jrs, fries and a couple patties for my allergy kid. They told me the total at the window and I asked, "that seems high, did the whopper jrs ring up as 2 for 5." She assured me they did and charged my card. When she handed me my receipt, I saw that the 2 with Swiss were 2 for 5, but the other 6 were full price. I asked her to fix and she said, "give me a minute" and closed the window. She came back a few minutes later and told me that her manager said I didn't ask for 2 for 5, so I didn't get it. I incredulously asked, "I have to ask for the price that's on the menu." He said,"yes." And there was nothing they could do now. I said y'all need to either make this right or give me a refund.

Instead of refunding $10 and making it right, they refunded $48 and threw away all that food. What a waste and what horrible service! Stay away! Worst BK I've...

Pulled up in drive thru had to wait at least 5mins before ordering .... Then get order taken and she didnt even. Understand my order and then gave me 2 small burgers with lg fries an lg drinks.... Then then remade my meals and they were still wrong.... So i tried contacting the store 3xtimes and no answer..... So i reached out to another location just to get guidance on how to properly reach them since they ignored my calls once they got a hold of me she couldnt refund my order or replace it and my order was over $20.00+ im very upset with this situation on top of that everyone that had orders were upset ..... This needs to be addressed because this is the reason business's cant progress because instead of people wanting to work they have people there to just get money instead of people that want to work.... Multiple people says the same thing.... i hate it i even went there never again will i go to this location ever again because staff just don't care

I wanted

Only mayo, lettuce, tomatos, and onions This...