This alpine Avenue papa Johns is exceptional great the staff and owner is a genuine and compassionate people to the owner is a genuine and caring man who has love and charity thank you for the time you spent with me that night talking with me about my life story and thank you for the pizza and soda that night You are a gentleman and a scholar to all of you keep up the great attributes I spoke of in this review keep it up in the future Yod Hei Vev Hei (God)bless you all Genesis 24:12 They are above and beyond to the standard of which to go by Don't tarnish this review for you are doing a great job continue in this Lisa w manager awesome blessing Ed also is Lisa son all 3 work there all 3 blessings not replaceable
Amended Only 2 Nikki and Edward are awesome Mike Justin the younger workers not so much Mike wouldn't understand what a true real friend is and doesn't understand as he claims he called me friend yet I don't have time with ckd yet I go to him he doesn't come to me one sided friendship isn't not a real friend he lies the night crew when I watching a the credit union across the road they take to many breaks smoking vape around the entrance door on occasion in the entrance door and I have been a loyal paying customer for years sincerely David Paul Zandstra To be a real friend to me the customer is truly good for business Update September 22 2025 improvement with Justin and the rest is the same Subject to change pending on how they are with me Edward and Nikki and...
Read moreYour manager saved you from a 1-star here, but not by enough to go above 3.
TL;DR My order(delivery) was made wrong(mistakes happen) and I was unable to contact the store directly to get a replacement, until I drove down there, but management actually took good care of me from the trouble.
After ordering and waiting for a delivery, I was given the wrong pizza and left short the extra sauce I ordered, and when I tried to call in to complain, the automated system hung up on me every time it tried to connect me to the store directly, so I waited on hold for the "place a new order" option to talk to a living person, and was informed that they were not on-site at the location, so they put me on hold, only to inform me that they too were unable to contact the store directly. So I drove down to the location in order to get my situation resolved in a swift and simple manner. The manager had no idea the phones were down, a driver came back and had the same complaint of not being able to reach the store directly. The manager said the call center functions came with recent changes in ownership, and there have been several complaints/problems since. But manager replaced my food and made sure the mistakes that she could control were corrected and that I was compensated for the trouble. 5 star manager material there, working for a...
Read moreI ordered the shaq pizza, the ad stated it came with extra cheese and extra pepperoni, it did have extra pepperoni but only on a few slices and no extra cheese, there were areas of pizza that had no cheese. The delivery was a little faster then normal, This makes sense, because the pizza was a touch undercooked as I suspected. I was a manager at a well known pizza place and I am very familiar with how pizzas are made, cook time, etc. Ive witnessed first hand delivery drivers pulling pizzas out of the oven early to adjust the delivery timing with other deliveries that are known to tip well. The most important thing to me was, although I opted out for the no contact delivery because I was paying cash, the driver did not wear a mask, considering our country is in the thick of this highly contagious virus. It was irresponsible, disrespectful and absurd for the driver to blatantly disregard safety, especially as a individual who delivers food...
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