Papa Johns Pizza — Restaurant in Walnut

HORRIBLE CUSTOMER SERVICE IM NOT SURE IF WORKERS UNDERSTAND WITH OUT PAYING CUSTOMERS COMING BACK THEY HAVE NO BUSINESS! NO JOBS SHUT DOWN !! I AM A CUSTOMER WHO WORKS VERY HARD TO BEABLE TO ONCE AND AWHILE PROVIDE A FUN DINNER FOR MY KIDS BUT WHEN YOU PLACE A DECENT SIZE ORDER AND ITS WRONG YOU AUTOMATICALLY CALL TO LET THEM KNOW THERE WAS A MISTAKE WE DID THAT WITH GAS PRICES BEING SO OUTRAGES WE EVEN ASKED ITS HOT WING AND CHIPOTLE THEY RESPONDED YES WHEN WE GET HOME OPEN NO SUACE PLAIN CHICKEN LOL THE WOMAN WHO ANSWERED THE PHONE WAS A SMART MOUTH THINKING THAT WE WERE WRONG FOR CALLING THEM ON THERE MISTAKE STATING AND I QUOTE BRING THE CHICKEN BACK WILL POUR SAUCE ON THEM AND THEY BE CORRECT I MEAN NO APOLOGY NO ILL REPLACE IF YOU BRING THE INCORRECT NOTHING...(THE WOMAN) WELL NO MATTER WHAT YOU STILL HAVE TO DRIVE BACK WITH A SMART TONE IM SO UPSET ITS NOT HARD TO JUST SAY I APOLOGIZE AND LET US FIX YOUR ORDER !!!!!!!!!!!! PAPA JOHNS IS AROUND THE CORNER FOR US ITS A...

I ordered on my mobile app, just a few minutes before I got to the store to pick it up, it should had been in the oven by the time I got there but it wasn't, when i got there the same guy that was taking the money at the register went and did our pizza, I never saw him washing his hands before touching our pizza, I am not sure if he did that's why I didn't say anything, then this same guy was putting tags on the boxes and right away after that he went and added topics to another pizza. Hygiene is on the floor at this store if that's happening. Then when I got my pizza some areas of the pizza didn't even have cheese at all, only the sauce. This has been the worst experience I've had in Papa John's store, and I had been pretty satisfied so far. I chose paid John's instead of Domino's this time for the location, even though Domino's had a better deal, but I was...

Not only has the quality of Papa John's gone down so has their customer service. I got a regular crust pizza with Extra sauce and double pepperoni, I got it with a 1 topping $8.99 carry-out deal so the double pepperoni I knew would be a extra charge. Not only was it dry and have extra sauce but they figured hey let's charge for but not put the double pepperoni and the crust was like 2" think like it was stuffed crust just that it wasn't. When I called to let them know about my disappointment the girl their worker on the phone first admits fault saying " we have a new trainee and he hasn't perfected his crust yet" but then tells me I should be more understanding. She proceeds to tell me to go place my comment online and when I said I will and with the store manager as well she tells me " go for it" WOW Papa John's such great customer service....