I just wanted to let everyone know about a poor experience had on Sunday July 24th at this location. A friend of mine went there late waited in the drive thru for about 10 minutes with no one saying anything to take our order, so we drove to the window where we seen employees just standing around having a good time with head sets around there neck once we got their attention we asked if we could order from here since no one was paying attention to the drive thru we placed and order for 3 burgers and 3 drinks another 15-20 minutes go by before they give us anything and when they do they had a terrible attitude, we ask to talk to a manager because with my background of management I know nothing can be fixed if the manager is not made aware. So the manager heavy set red hair comes to the window and with attitude and eye rolling throws me two coupons for value meals no apology nothing just attitude and said that if we didnt like their service we should go to one of the other mcdonalds in town and walked away then her employee young boy came to the window and I asked for the name of the General Manager and he said Mary but she wont do anything to any of us because we are so short staffed and that maybe I should fill out an application and laughed while the manager and employees all stood there laughing. I have never been so disrespected in my entire life, you should have never opened a third store in this town if you are not able to staff properly. An apology could have went very far but it is repulsive that a manager condoned this sort of behavior. You are better off to close and hire a staff then to hire anyone that walks in with customer service as poor as this...
Read moreI placed an order there was no one in front of me there was 2 cars in back of me at the speakers once I made it to the 2nd window the manager came to the window and attempted to have me pull around to the other side of the building I was confused why wouldn't i just pull up a little bit more or into one of the parking spots on the side so I asked "the front" she then got a complete attitude and spoke to me like I was mentally challenged and gave me the rude direction to pull around to the left of the building and park up front. of course they do that in order to keep things going and to keep their numbers on point which is deceiving in itself however I let her know that I didn't need to move because I simply ordered 3 very small things and the next person was not even pulled up behind me yet. I just wanted my order she then literally just walked away and brought my money back and said heres your refund. I said I did not ask for a refund I simply would just like my food and not have to drive all the way around the building or sit somewhere for 10 minutes because then I get forgotten about as that has happened at McDonald's before. she then got even more rude with me and said she would call the police told 1 of her coworkers to go look at my license plate etc this is absolutely the most unprofessional thing I have ever seen in my life and I'm not sure why she has a management position. This was unacceptable and uncalled for when she could have just then after arguing with me for 5 min gave me my food. Makes sense why the people that work there are there. No one else...
Read moreGot the wrong food trash all over the place floors dirty April 22 3am I go to drive up and I ask for a large black coffee she told me it would be 10 minutes we have 5 big orders in front of you I am not waiting 10 minutes for a cup of coffee
12/3/2017 445am stopped to get breakfast this is a 24 restarunt as I drive by I see one of the employees smoking outside the door I got to the drive up it took a while but when the person answer the intercom they told me that they were closed due to maintenance issues so I went on down the street to the other McDonald's and they were closed because they just got their truck and all the lights were out in the drive up so I called the first McDonald's I went to and ask for the manager then ask her why they were closed she said I've been ready to we're not closed I've been ready to open for an hour but all the window blinds are pulled down and you can't see inside the restaurant so you don't know what's going on in there when I said there was. I was told there was maintenance going on she said no the person that told you that is lazy and she was outside smoking so then she told me that the restaurant down the road doesn't open until 6 as for the McDonald's restaurants in Warsaw Indiana I cannot believe they run restaurants like this if corporate McDonald's would knew what was going on there they would probably closing down I used to work in a McDonald's in there's no way that any of this stuff would be tolerated so if you go to this with these McDonald's in Warsaw you're taking...
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