DiVine Italian Bistro — Restaurant in Warwick

Before Saturday, if you asked me, I would have said Divine was the best Italian restaurant in the state... However that has changed. Mind you I eat there all the time. This Saturday I took my business partner, his wife and little brother to Divine after raving for months about how good the restaurant was. We go to order, no cold summer ale. Then the calamari portions which are usually impressive, were quite pathetic. Two orders not even enough for 4 people. No meatballs... In an Italian restaurant... literally the only thing I eat. Then while in the middle of a conversation about picking out a puppy from a friend's pregnant dog we are told to be quiet by the table behind us. Never in 35 years have I ever been asked to quiet down at any establishment I have ever dined at. My wife was very sarcastic and told the table we were sorry for going out to eat and having a good time and that we wouldn't be altering our noise level as it was perfectly acceptable. The table behind us didn't agree with our response and proceeded to tell the manager we were harassing the table behind us! But get this, the guys asks if I was ready to knuckle up when I told the manager that it was none of their business. And still the manager Patty is asking us to just be quiet!? Is this even for real? Did that even happen? I spend no less than $100 every time I go there, frequent there often and my family and I are never anything less than polite and tip 30%. Is it because we were younger and the two parties were older? I am literally beyond an explanation of how we were treated and the lack of well portioned appetizers and common food items. Mostly I am upset at Patty's outright dismissal of the situation and treating us like the whole thing was our fault and offering nothing in the way of condolences or compensation. Don't think I'll ever go back. I heard...

My family went to dinner on Christmas Eve. We called the day before and multiple times the day of to advise one of the patrons has allergies But clearly, the waitress, chef, and the bartender didn't take it seriously! They pretty much dismissed our phone calls. We then also reiterate his accommodations/restrictions when we arrived at the restaurant! Service was terrible, the bartender was a rude a-hole. My 3 year old nephew ended up in an ambulance Christmas eve into Christmas morning!! Food allergies should be taken very serious!

FYI - You shouldn't lie about ingredients to a parent who declares their 3 year old has an allergy, knowing it will endanger them. You shouldn't claim that something is safe without even looking at the ingredients. You should be knowledgeable about what you are serving your customers. As a company in the food service industry you and your staff should have at least some basic training about food allergies and cross contact, especially as it has become so much more widespread.

I want to be told honestly that it's NOT possible, rather than for them to say they can accommodate when in reality the meal is not being made safely.

Overall, I feel that restaurants should be much more educated about food allergies, especially if they claim to have food allergy policies. Food allergy is legally considered to be...

I have been going here for years. We went last Thursday night. Bar was full. There was 1 table taken. Another 13 tables empty. I said 2 for dinner. She proceeds to sit us at a very small table. I said can we sit at a bigger table? She said we have reservations. It was 5:15 pm. I said so all of these tables have reservations in the next hour or so. She huffed and put us at a bigger table. She was rude the rest of the time. The reason i am even writing this. Several parties came after is and they were also walk-ins because we were sitting at the entrance - we could hear they all didn’t have reservations. She sat them with no comments about reservations etc. The whole time she had a puss on her face. And i was going out of my way to thank her etc. after 100+ for dinner and tip. I would appreciate the waitress to be a little nicer. You had excellent waitresses before and it was always such a nice experience. We will never go back. The kicker of all of this - by the time we left at 6:35 half the seats still had no...