On the morning of Wednesday 10/22/25 I had got the wrong coffee and sandwich, I asked for a remake and I told the girl it was supposed to have extra ice. She replied “ girl I know how to make coffee” when I asked for her name due to her wearing a Nike shirt, and no name tag. She then ripped her jacket off and ran outside to threaten me. I had my 3 year old daughter in the backseat and I am 8 months pregnant or I would have stayed and called the cops. Me and my child were both quite shaken up about this threat and situation. The manger ( Colby) told me her name was “ Sabrina”. Nobody helped me or stopped the employee. I have emailed corporate and requested a call back. This was not okay and I pray this doesn’t happen to any other customers especially a pregnant customer with a...
Read moreThis Dunkin Donut SUCKS ! When I go Sunday morning around 515-530am they are always running late or no one is there. I order my bagel or get a donuts and they do NOT have the ovens on yet and do NOT have the donuts ready. I have to go out of my way to go to another Dunkin Donuts and I shouldn't have to. They never give you napkins with your order. The staff could careless and some conversations should not be said while customers are at the counter or drive threw window. I would NOT recommend this location to anyone and I tell everyone...
Read moreJustin you need to put your little girl in check and teach them a little thing called respect an customer service cause these girls that work first shift don't know what any of that is or means sad sad children you have working their buddy.. I know you and your brother Johnathan pretty well an go to his Dunkin and your but not as often cause Everytime I do go to Elmwood Ave Dunkin in the shell the little girls are ridiculously disrespectful and they need to be tought customer service seriously ....sorry you have horrible...
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