Rhode Island Burger Co. — Restaurant in Warwick

I recently visited this restaurant with high hopes for a delicious burger, but unfortunately, my experience fell short of expectations. The burger I received was quite disappointing - it resembled a low-quality, frozen supermarket burger rather than the fresh, smash burger I was anticipating. To my dismay, it was served cold in a paper bag, with unmelted cheese and cold mushrooms, detracting significantly from the overall enjoyment.

Additionally, the fries, priced between $3 to $4, were not only smaller than a McDonald's small size but were also served cold. The excessive use of seasoning salt, reminiscent of everything bagel seasoning, couldn't make up for their lack of warmth and freshness.

Although I appreciate the staff's positive attitude – the server confidently recommended the burgers – the quality of the food was underwhelming. I believe the management needs to focus on improving the quality of their offerings. Based on this experience, I'm unlikely to dine here again and would encourage the restaurant to prioritize better quality in their food...

Maybe 30-40 minutes to order and receive food. We’re talking maybe 3 people in front of me. Just a burger and fries. Food not very good, tastes like it looks, see the picture.

The 2 employees were not unfriendly, they just had the apathetic look you’d expect them to have in the face of such woeful understaffing. This is a management issue, other places around had much faster service. But the other places also have awful food. The entire airport seems to suffer from low quality food and churlish lackadaisical employees at all the restaurants.

I recommend you try and pack a sandwich - food at Rhode Island is not good, and not...

I’ve ordered from this place several times while waiting for my flight. As it has decent food and is one of the few restaurants here, it’s usually busy. I’ve been patient before when my order was accidentally missed, or there’s a long wait time, etc because I understand they can be swamped and stuff happens. However, on my most recent visit, I got to the front of the line and was ignored. They were not particularly busy. The woman taking orders was too busy sassing her coworker and then got an attitude when he wouldn’t tolerate it. After several minutes standing there and still no attempts to take my order, I just left....