I arrived at 3:30 and ordered the Courtyard salad while I waited for the 4pm dinnertime. I noticed half way through that it was missing the parmesan cheese, which is a main ingredient. Not sure how that was left out on a salad with no additions or substitutions. When I made mention of this, nothing was done to correct it or make up for it. I then ordered the chacuterie board, that was great and I felt worth the $15. I then ordered the individual chocolate cheesecake with a single expresso. The cheesecake was over cooked and the expresso was served in a regular coffee mug, not an expresso cup. So when I got the expresso it was luke warm, not hot. The reason I was given is that there weren't any clean expresso cups available. Hello? Are we not in a hotel at 5pm? How many people were drinking expresso at that time? With almost no one in the restaurant, certainly no one else eating, no one could wash one? For this being a Johnson & Wales establishment, I feel it should have been a perfect meal, not an okay one. I also feel that the service was lacking. Unfortunately, I could of had as good or better a meal at Chelo's down the street. Disappointing as I had been looking forward to this for...
Read moreComparable to many of the 4 Star eateries throughout Rhode Island! The chefs "put their hearts" into what they present and the food is tasty, beautifully displayed and very tasty! No small plates here and large enough portions for midnight snacking or next day lunch! The bartenders and waitstaff are courteous, helpful and very friendly. They will truly know your name at your next evening's dining! Let me warn you that you may have to open your belt "one-hole" if you have an extended stay! Their desserts are made from scratch and so rich and abundant that you have more than enough to share with your date. Believe me, this is NOT typical hotel dining!
Harry Waterman East...
Read moreLooking for something different that would be quiet and easy to get in and out of on a Friday. The restaurant menu didn't resemble the one online. The waitress was ok but kept telling everyone how she was normally a bartender and just filling in as a waitress. Not because she was doing a poor job of it because there were only a handful of other priorities. It was more like she was embarrassed. Food was so so and drink menu dated but after dinner we decided to have a drink at the bar. I asked the bartender if she had a specialty that wasn't on the menu. She did and it was delicious! Not a bad place to go for...
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