OK, so I have to do an update. My prior review was harsh to say the least but they've made a tremendous turnaround! NOW, this location is top-notch! The product is very, very good!!! The individual I have interacted with lately is Dillon. He is so good to deal with. I've called twice, just before closing time. He has taken my order and you can just tell, his courtesy is genuine!! He always has a great attitude and from what I gather, also a hard worker! He could have rejected my orders based on the late call but he was clear to say it wasn't a problem what so ever! He doesn't even rush you through the order process and repeats it back. I am particular about how I like pizza done and finally I've had THEE PERFECT PIE!!!! Thank you Dillon!!! He deserves praise from management because he's an example of how service should be!!! He's definitely an asset to this location and the Hungry Howies company as a whole!!! Have Dillon conduct training on how to run a...
Ā Ā Ā Read moreNormally I wouldn't leave a review but the past two visits here have been a little bit of a bad experience. Placed my orders online. First time I come to pick up and they are out of ranch, no problem. But when someone pays for something extra you would expect to get something for that. Whether it be an extra sauce cup or soda pop. If I didn't ask I wouldn't have gotten anything. Now this most recent order, they are out of ham for a Hawaiian pizza. Said they tried to call me, I ordered online and my phone number is correct in my profile. They called a phone number that is no longer in service. So now I'm waiting for them to make the order when it should of been done awhile ago, and I should be home feeding my son and wife. Usually 3 strikes and you're out. But I think this will be my last time ordering from this pizza place. And it's very unfortunate because out here in the romeo area there isn't too many choices for pizza. So this is very disappointing for my...
Ā Ā Ā Read moreI donāt know what happened to this place, but it has become horrible. I have not had a single fully correct, satisfactory order in MONTHS. FOUR ENTIRE MONTHS. MAYBE EVEN FIVE!! Iām a regular here and Iām beyond disgusted and disappointed at the lack of care for the orders. I donāt know whoever you hired in the past months thatās doing this, but fire them. You have forgotten my feta cheese for maybe 6 entire orders back to back now. This recent order is what broke the final straw. You gave me a pizza with the thinnest and most pathetic amount of mozzarella I have ever seen in my life. This isnāt a pizza. Itās thin cut bread (I did NOT order thin crust) with cheese dusted on top. And none of my requested toppings or flavored crusts were present. Who do you have working there? Drunk teens? Get more devoted workers, or youāre losing a loyal, years...
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