'Ohana Coffee — Restaurant in Washington

Rarely do I have such an awful experience that I won't give a place a second chance, but I won't be going out of my way driving from PA east 101 and battling the traffic at that intersection again just to be treated like I was today at Ohana. Whoever was working the drive-thru today needs to be fired. I sat for 10-15 minutes behind some woman in line who was clearly gabbing with the young long-haired brunette female attendant at the booth. I saw only one cup being handed to the customer and she still didn't leave after another long wait. The worker made eye contact with me once and looked away. Seemed as though she had a friend to chat with and didn't care about a customer waiting that long. If small coffee places don't keep up, unfortunately the Starbucks was just up the street, which many customers would have gone to after this kind of experience. However, I will continue to almost always support independent coffee shops - but I don't have patience for ones that hire people who spurn...

My son and I stopped by today as a special treat. He got the 20oz berry smoothie. I ordered a 24oz blended white mocha with caramel. The barista who made our drinks had the friendliest, kindest attitude and was extremely fast, given both our drinks were blended and it was the very end of the day. She seemed genuinely happy to make our drinks and she did an exceptional job. If she's not the owner, I hope she's treated as well as she deserves. I've worked in customer service all my life. Rarely do you find people as gifted at...

Rolled up on the drive-thru, and the young lady acknowledged us and said it would be a moment. Thanked her, said we're old, and could use that moment ;-) I roast my own coffee and can yell these folks don't use the indusltry srandard burnt coffee for their drinks. It tasted great, and the temp was perfect. The barista was polite and easily understood. We had the 24 and 20 oz mochas and couldn't put them down, four thumbs up, there were two of us, and we'll...