McDonald's — Restaurant in Washington

This has to be one of the worst McDonald's locations I have ever visited. The staff mopes around the restaurant with absolutely no sense of urgency in trying to fulfill customer orders. When you try to talk and interact with the staff, you either get monticelloic grunts or nearly no communication at all. This store does not sell Happy meal toys separate from buying the entire Happy meal, which is sad because most other locations do. After waiting over 15 minutes for my small mobile order to be fulfilled, I returned to my car to eat it to find the fries cold and the burger falling apart. There are far better McDonald's locations too frequent than this one so I would recommend taking a pass and finding a different franchise. This store seems to only have foot traffic because of its productivity to many housing developments and the golf course. I was there at 5:30 this evening. There was barely anyone in the place and my order still took over 15...

This McDonald's is regularly off their game, whether it's missing items, undercooked burgers, and of course the meme worthy broken ice cream machine. Tonight was typical experience. Waited for more than a reasonable amount of time in the pickup parking spot after ordering from the app. Don't use the app...drive-thru is MUCH faster. I counted 11 cars go through the drive-thru before my order showed up. Tonight's order included pink burgers, completely flat brown water, the wrong chicken sandwich, and a missing BigMac. I'll definitely ignore this place for at least another 6 months and hopefully next time, when I cave to my kids demands, the service will be improved.

BTW my heart goes out to the franchise owners. As a small business owner myself, I totally understand how hard it can be to get competent help, let alone find help at all. Take solace in knowing that the robots are on...

Some of the Employees at his location are extremely rude. Condiments are super limited, nothing in counters for customers to help themselves. When your order is brought out they don’t bring ANYTHING needed for your food (ketchup,straw,napkins) you have to get up and asked them (you’re lucky if they even acknowledge you because they’re too busy in the back) never enough staff also. And if you decide to NOT use the kiosk to order your food they huff and puff because they have to take your order(again, you’re lucky if they see you right away) just no sense of urgency, it’s almost like you’re such an inconvenience.Drive thru it’s hit or miss, items missing 95% of the time so we have to park and double check, which is inconvenient. If we aren’t around this location and want McDonald’s we go to a different spot. And their hours are not what it says on...