Prost DC — Restaurant in Washington

I hesitated writing this, but here I am afteran email solicited a review. It just felt awkward from the second we walked in. The seating is tight. We were offered 2 different tables. Both had someone refusing to give space behind them. (There were other tables unoccupied, not super busy). We squished in and just sat there, waiting for a menu because we didn't notice the QR code in the dim light and no one told us. We were offered a happy hour special but when we weren't interested in beer, just food the tone changed. The waitress came and we ordered. When she asked what we wanted to drink, we asked if they had SPETZI. Any german, or german food enthusiast would know what that is. She said of course. Then asked if we wanted anything to drink...which we then both replied again "just the spetzi is fine". Well, she heard Spatzle. We didn't realize the mistake until they tried to bring us 2 Spatzle with our meal. When we realized the mistake, we were apologetic. They took them back. But the waitress didn't come around to check on us, so we were needing a drink still. We got a Coke ordered after we got her attention again. She never came back after dropping it off. No refill. The Prost Burger was mediocre. Not to menu description at all. I was using the cheese from our pretzel platter to buffer the NOT carmelized onions and lack of cheese sauce. As I was mid dip, the waitress slid by, grabbing the tray with the cheese, not even asking if we were done. We had planned to get desert to go, but after that I was pissy. We paid immediately via THEIR online app. The only option we were given. When we stood up, the original guy that sat us came flurrying over and then was like "oh you paid". What'd you think was happening? We would trip and die over a tight bench trying to "dine and dash". Just not welcoming to non regulars, or non drinkers and the food...not good "german" food either. Thanks for asking me to write this. Hope...

I went to dinner here with some friends from out of town as I live within walking distance and have been wanting to try it for a while, and while the food was fine, the service was absolutely horrendous. Our waiter, Will, was incredibly rude. He took forever to get our orders, then only took our drink orders without waiting to hear our food orders. When he finally came back, he said “Wait, did you all want to order food?” And he made us feel like we were bothering him when we gave our orders. When I went to give my order, I don’t speak German so I wasn’t confident in my ability to pronounce Kasespatzel, so I just said “egg noodles” assuming it would be fine since there was only 1 dish with noodles I saw. He asked very condescendingly “which egg noodles” which flustered and confused me. I finally did order, and looked back at the menu to confirm there were no other noodle dishes and there weren’t, he was just pretending like he couldn’t understand me. Never came back to our table after that. Someone else brought our appetizers alongside our entrees later on. Worst service I’ve ever had in a restaurant, would...

I honestly don’t understand the hype around Prost. After seeing a ton of five-star reviews with no details, I was suspicious—and now I’m convinced they’re either bots or bribed with free beer.

I ordered their so-called “signature” burger the PROST burger, which was a total letdown. The bun wasn’t even the pretzel bun they advertised—it was some bland, cheap substitute. The “caramelized” onions? They were raw and crunchy, nowhere near what they should have been. When I politely pointed this out, the staff seemed completely indifferent, as if customer feedback didn’t matter.

Overall, the food was mediocre at best, the service was dismissive, and the whole experience felt like a bait-and-switch. Save your money and go somewhere that actually cares about quality and customer satisfaction. Prost? More like “No-st.”

Oh, and the fries were cold so yeah not a...