Starbucks Coffee Company — Restaurant in Waterloo

To Whom It May Concern,

I normally use the Campbell Ave Starbucks as my professional meeting hub, where I bring co-workers and business partners who also purchase during our sessions. On today’s visit, I was forced out by an employee named Ezekiel within minutes of sitting down, loudly demanding I buy something immediately despite no posted policy requiring it.

His behavior embarrassed me publicly, broke the professional atmosphere Starbucks is known for, and forced me to cancel a scheduled business meeting. I had to inform my team while walking in the rain — something even my own partners didn’t know I deal with, as I always keep things professional.

This conduct not only cost Starbucks business today but threatens the steady flow of professional meetings I host there. For the sake of your brand and community trust, I strongly recommend Ezekiel be suspended or removed.

Respectfully, The community...

I had went to the starbucks at target and their oven was down and so was Their Frappe machine. So I drove to the starbucks here on kimball I asked them if they could warm up the cookies. I had purchased at the other Starbucks.The cookies were in the package still and the barista lizzy ask her supervisor and they were okay with warming up. The cookies which were intended to be for my kids. Had such an amazing experience!! Recommend the starbucks on kimball a...

The employees are always so kind and more energetic than I am in the morning! I accidentally picked up someone else's order one morning and they took care of the situation so simply and even quicker than I anticipated. This store must have a manager that really cares for their team and customers because I always have a good experience when I order...