China Kitchen — Restaurant in Wayne

I ordered online from China kitchen for delivery. When I received my food and receipt I was charged $12 in fees for $35 of food. I called to ask why and they told me they use a third party. It does not show this on their website- if restaurants use a third party they usually say they use Uber or another service. The website does not even direct you to a third party site- you remain on their site.

The people I spoke to at the restaurant just kept saying call the third party place. I don’t even know who the third party is. China Kitchen said if I called them directly vs using online they would have sent their own driver. I feel this is very shady. The receipt is even from China Kitchen and not a third party: I paid $6.99 in delivery along with $4.83 in fees. Plus tax and tip.

China Kitchen had the third party call me back- they are based out of Atlanta. They told me they use Uber for deliveries and that the $4.83 fee was for processing my credit card. Again- no mention of this anywhere on their website.

China Kitchen leads you to believe they use their own driver and instead they are using Uber and charging $12 for that service. The food is also mediocre at best and was mostly rice. Both meals pictured below are sitting on...

This Chinese restaurant has gone down in quality and service over the years. It used to be pretty decent, but my most recent visit will be my last. I dined in and it was like they don't even care about you as a customer. The TV was on a children's show extremely loud, and the workers kids were sitting next to me watching it. Akward, but if it couldn't get worse next thing I know the whole family was having a meal served very different from what I was given (nice bowls and silverware). I found this very rude. It's disappointing because the setting would be nice if they'd keep up with it. The table was sticky and gross. 2 stars because food wasn't terrible. I don't...

I've ordered from here 10 times or so. I'm over 40 years old, this this is by far the best Chinese food I've ever had serious! The food is always HOT, Fresh and delicious!! There is always a pile of sauces and extras in the bag..I'd suggest ordering online as customer service is not nearly as good as the food. I usually order beef sticks, Tso, sesame or sweet sour chicken. Various noodle and rice dishes. I spend like $100 and eat it for 2 days. (I'm a bachelor or work assignment so don't laugh!!) Food is...