Jack in the Box — Restaurant in Weatherford

Ok so I normally do not do these kinds of things but I just have to say a few things about this business…

I came through the drive thru and ( it was not busy at all) I placed two simple orders. When I received said orders one of my sandwiches was completely wrong and they didn’t even give me my large fries so when I went back in to ask them about it everyone was fighting over another order that consisted of there tacos the manager looked absolutely lost and didn’t seem to have control over anyone. Everyone was just barking orders at everyone else. Well I got my sandwich remade and my fries but as my sandwich is being finished I sat and watched the cook just sling it onto the hot plate to be bagged like come on now really. And another thing that did bother me is that yes this is America and everyone has the right to be here and to flourish in life but do not just rant and speak Spanish talking trash about the customer you never know who really can understand Spanish and the fact that they were bad mouthing me over my order being incorrect and complaining about. It is absolutely insane. I will not be coming back to this establishment. This is my third time here at this location and it has been nothing but issues, whoever is the owner or whatever corporation manages this location they really need to get a lock on what’s going on there is no team effort and no management skills being shown. It’s almost like throwing spit balls at a wall. Hoping one...

I'm not sure why I'm even surprised, anymore. I have a horror story (or three) about every Jack in the Box store in my area.

Let's start with the food. This store seemed to have purchased frozen onion rings from Walmart and had no tacos. What Jack in the Box has NO TACOS. They also had no self serve soft drinks.

The service wasn't atrocious, but it wasn't top tier, either. We opted to dine-in, but the food still came as if we were taking it to go. We received no napkins, nor were there any available in the dining room dispenser (it was empty) and when I asked for some, I received a few that looked like they came from the rest room.

Since the self serve soft drinks were out of order, I went to request a refill. I stood about 6 feet from one of the only workers there. He perused his phone in front of the fryer. He finally noticed me and I watched him slowly shuffle back around some kitchen equipment and go back to looking at his phone. It finally took the cook to come over and help me.

As far as atmosphere is concerned, while there we wet floor signs strewn about it was more than obvious that the floors had not been cleaned in some time. Nor were the seats or the tables.

This location is really and amalgam of ALL of the Jack in the Boxes in our area. Poorly managed and really not worth visiting, unless you're prepared to be frustrated. I have yet to leave one and think to myself "I'm glad I ate at...

It's just Jack in the Box, it's always been just Jack in the Box. What do we expect? Not much, just Jack in the Box. One feature that's always pleased me is the menu available for perusing before reaching the point of ordering. That's a great idea, especially if you have a car full of kids who all have different tastes and wants and desires. You know how it is... I want a number this, I want a number that... Then there's the specialty items (Careful now, caution, be advised sharp curves ahead, watch for for falling rocks, low clearance, cross traffic doesn't stop). You've got to be very specific, word for word, don't rely solely on memory. But it's OK I'll just use the menu as a reference as I place this cluster &($= of an order, no problem. Sure that's exactly how it works. No, no it's not. What is the point of having two different menus? You look at one, hey I want that, super let's go. Time to order, oh sorry you can't remember exactly what was on the other menu that's different than this one? Better luck next time. Seriously, what is the point of two different menus? I still like Jack in the Box, I'll still go to Jack in the Box, but next time I'm going to let each of the kids one at a time place their own order in the drive thru. And the employees at this location are always friendly, I've never had anything negative to say about them, all thumbs up. But seriously, what is the point of two...