El Pollo Bravo — Restaurant in West Chicago Township

Super bad communication skills that they have, SUPER RUDE EMPLOYEES. Me as a person that owns a restaurant and as well as my family this is horrible. With the kind of owner that they have and the kind of employees that they have this little place isn’t going to go anywhere. How is it that they give a customer one price and end up giving them a whole different when they get there. Very bad service. Never ordering food from there. If it’s not one things it’s the other. Plus they are not well sanitized. Especially for COVID these days. Don’t try talking to the owner he as arrogant as...

I had gone to eat at this place like 2 times but the owner there n I believe is her husband don't even greed u or say hi nothing. They take their sweet time to even give u the menu. Bad customer service! Then I'm gnna mentioned the worse part I order pollo asado TWICE n it was not well cooked it had blood in it n when I called to complain the lady gave me a horrible attitude not even a sorry was given to me! Please people don't go...

I think that supporting a family business should be less critical and with more recommendations on how to improve, before posting a bad review, for me it was a good experience, a chicken with a very good flavor and at a fair price, I highly...