Subway — Restaurant in West Chicago Township

One of the worst customer service I experience ever!!

Is not the first time I have ordered from this location, but every time I do I alway get good service from a different young lady.

But this is the second time I got bad service from an Indian coworker, her attitude is very mean and rude. The first time that I experienced, she was talking on the phone on speaker while serving customers. as long as my sandwich was made properly I didn’t get bothered by it.

Today I came in and immediately I noticed it was her. Everything was fine until she just put tomatoes and lettuce without asking me!! It was too early and I didn’t wanna make a scene so I just continue finishing my order, and I just wanted to leave.

This is wrong in so many levels, especially if you’re working at a food industry. Please be careful if you end up getting serviced by this coworker especially if you have any food allergies. I don’t understand why she still has a job if she doesn’t care about her customer...

I hope the subway owner or manager sees this. I just placed an online order under Isaac. Earlier today I ordered a pack of 12 cookies and I only received 6. I also asked for a TOASTED spicy Italian sandwich but it was not toasted. I knew I should've checked the bag when I was there but it's too late now. I'm was greatly dissatisfied because I was missing half my cookies and basic instructions were not followed. Would not recommend and I will not be ordering...

UPDATE: my foot long roast beef sandwich had FOUR skimpy pieces of roast beef. Last I heard foot longs get 8. Very upsetting. Save your money and try the next location.

The people during the day are great, but some employees don’t listen to my order and leave ingredients out. At one point after repeating myself I stop correcting them—specifically one female at night rn🙄—but for the most part I love this subway and am usually...