Starbucks Coffee Company — Restaurant in West Chicago

Hello Google reviewers, I visited this location on January 15, 2023 in the early morning. My husband and I was not greeted nor acknowledge. We are humbled people so we waited patiently to be acknowledge. There were two ladies working and both seem to have attitudes! My husband placed out order and my husband and I continued on with our conversation. The lady placed one of our coffee orders on the counter so my husband ask is that the small coffee( just a regular coffee). She said the name of the coffee. My husband said regular coffee correct because I don't know the name of the coffee. This lady face was so angry she responded to my husband with attitude because he didn't know the name of the coffee. When my husband ordered he said may I have a small regular coffee with cream and sugar so when she said the name he didn't know if that was our order. I don't think we will be visiting this Starbucks again the staff is so rude. It seems like the people that are working these days just don't...

Just had the worst service. We waited in line for 30 mins in the drive thru, which I understand since they were very busy. However, by time we got to order, the screen wasn’t on so we pulled up to the window to order and she told us our total which I told her, “we did not order yet because nobody said anything at the drive thru intercom/speaker.” She said “oh well can you pull around and get back in line?” Which I said, we have been in line for 30 mins. She said, I don’t know what to say, but you have to get back in line.” She did apologize once but that’s just ridiculous. You’re telling me I waited in line for 30 mins for them to tell me to get back in...

I would go to this Starbucks almost every morning on my way to work. I got familiar with the morning staff and they are just wonderful!

The drive through line was so fast and my drink was ready and exactly how I liked it every single time.

If you’re looking for a super quick Starbucks with well made drinks, THIS location is the one.

Lauren, specifically, was amazing! She makes the customers feel really special.

Lauren, if you’re reading this, you made my mornings awesome! Thank you for knowing it was me at the drive through, morning chit chat, and even writing nice notes on my cup! No barista will EVER live up to Lauren — the coffee queen!!!! Miss...