went through the drive thru (6:25 am) and ordered a sausage and egg biscuit no cheese. The reply was pull up to the second window. Went to second window only to have the girl ask what did I order? I repeated my order as she was place cash drawer in the register. I paid and drove to work. I reached my desk and opened my sandwich only to have just sausage on the biscuit. I called the location and explained what happened to which the girl on the phone said to come back for another, to which I replied, "I'm already and work and can't come back". She offered to refund and the girl who took the order said I have to come back to get another. I told her the same thing about work and couldn't, that I would come in for a refund and then she said I never ordered it with egg and that everything is recorded and kept arguing with me. Worst customer...
Read moreStopped at the drive through. Ordered a double stack value meal for $6.36 and a keychain Frosty. Chatted with the guy working the drive through. Nice fellow. Young and bright. Probably talked for a minute or two but there wasn't any other customers. Enjoyed his attitude and outlook on life.
Drove down the road a few miles. Everything was great except the chicken nuggets and fries. Both were barely lukewarm, closer to cold than warm. Didn't really matter because even cold chicken nuggets are tasty. The cold fries didn't matter either, since I shouldn't eat them due to pre-diabetes.
Overall, a pleasant experience at Wendy's despite the cold food. Customer...
Read moreHorrible customer service Gm and assistance during the process. To tell a customer it’s uber eats problem is disappointing. Your job is to make a customers order is complete just like they are in front of you. A white female and a white male but yet the black male took care of the black male without confusion. Both managers argumentative yet their staff solves the problem. The crew were more involved to resolve the issue than the managers. Over the phone was nasty saying it’s Ubers problem no it’s your job to make sure everything goes in the...
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