Spectator Pizza & Pub — Restaurant in West Linn

I'd leave zero stars if that were an option. I went in with my husband and another couple, sat down, and there was no wait staff, just a big dude behind the counter. We went up and got our own menu and shortly thereafter placed an order. Our friends ordered a pizza from the menu, we opted to build our own. I asked for dairy free cheese. Big Dude informed me they don't have dairy free cheese and then in a manner quite ridiculously condescending for a customer service interaction, asked if I'd seen dairy free cheese on their website. When I pointed out to him that no, I actually saw it on the menu RIGHT THERE on the counter a foot from his smug face, he snatched it up and stomped his feet and said an ambiguous "they" had told the "printer" to remove it.

This lack of personal responsibility for what was HIS business and ultimately HIS mistake concerned me, but I didn't want to put a glitch in the evening for my friends so I went to plan B. Ordered a pizza with olive oil, NO CHEESE, onions, mushrooms and black olives. Problem solved.

Then, roughly an hour later (no exaggeration, it took nearly an HOUR to get two pizzas with only us and maybe 3 other customers in the joint up to this point) he brought our pizza which was, guess what?? COVERED in dairy cheese. And minus one of the measely 3 toppings we requested (onions).

I didn't want to wait another hour to get another pizza, so I opted to eat the cow cheese while my husband went and ordered a SMALL salad for himself. About 20 minutes later a salad in a bowl roughly the size of the 14" pizza tray comes out.

The big dude as yet has been too preoccupied to take a payment for this salad. My husband tried three times to go to the counter and pay but was ignored. He sat down and ate a small bit of the salad. On the way out he was finally able to get the man to take a payment and was charged for a large salad. He mentioned he hadn't ordered a large salad and the man told him that a large salad was what he "got" so that was what he was going to pay for. So, he paid and sat back down.

We sat chatting a while longer, it was obviously a slow night (there were two other booths occupied at this time) and for the first time in the evening the man working sauntered out from behind the counter to clear away our plates in an obvious attempt to send a message that we were done and should leave.

For those of you who might be wondering what part we might have played in this debacle, rest assured, there was none. We walked into a restaurant and paid for food that was NOT what we ordered, didn't complain about it, and were met with open hostility at every turn.

Needless to say we won't be back and will make sure we spread the word that this is definitely not the place for you if you aren't a fan of dairy. Or, you know, very basic...

Wilsonville Location (Cannot select location yet) - Owners Please Read! 100% Honest Review.

Anytime a new shop opens in Wilsonville we are excited to give it a try. However this place left us with a terrible first impression. Luckily a lot of the problems are addressable so although this review is unflattering the owners can hopefully fix the issues.

1.) Had to wait 5 minutes for a worker to come out and address us. During this time one other couple came in waited a minute and left. When the worker finally came out she informed us it was because management was trying to find a check. You would think the customer would be first and foremost. Don't want to lose on conversion during your first week open.

2.) The by the slice options are limited to the basics. The presentation is unflattering. It is open and exposed without lamp.

3.) A little boy came up and asked for Parmesan cheese. Worker didn't know where it was so gave them to go packets for the whole table. They were right under the taps... This is easily fixable with training but worth noting none the less.

4.) She was the only worker and overwhelmed leading to slow service.

5.) Reception/Cell Service in the building was awful(Verizon). Please post an available Wi-Fi. In this day in age it is hard to compete with other businesses that do so.

6.) Our order was to go. It was placed in the window and left there unboxed for 10 minutes before it was noticed and addressed. Unacceptable!

On a good note the spec-tator pizza is delicious albeit cold. :( I really don't want to leave a review like this but felt it important to give feedback to ownership in hopes it leads to some good changes. At present time I would not recommend the location to anyone. We will give it another try down the road once the kinks...

Last night on our way to the airport, we stopped here for a quick slice of pizza and a beer. Since we only had one hour to dine, we opted for a quick re-heated pre-made pizza. We were a party of 6. The only place to sit was a dirty table and the place was super cold inside. The front door was broke so the door was kept ajar which on a winter windy night was not pleasant having the cold draft and leaves blowing into the establishment. We order a pitcher of beer and fountain drinks. While we were waiting, many people came in and went out with their orders and we still waited. More than an hour later and after inquiring about our order since it was supposed to be a quick re-heat slices, they kept saying they are still working on it. The cashier person kept asking if we wanted the order to go and I kept saying no, it’s for here. Many people kept getting their full pizza orders and we were still waiting on a corner. I finally got up and stated why our order was taking so long since it was supposed to be quick, the cashier person then looked to his left counter and said that our order had been sitting there for awhile and if I wanted it for to go. I once again said no, it’s for here. He started passing us the slices that were sitting there which ere no longer warm, two more slices were missing so he then threw them in the oven. The pizza was cold, was hard, and had burnt crust. We were so hungry so we just ate what we could. I’m giving this place a one star but I will not recommend nor will ever go back...