Papa Johns Pizza — Restaurant in West Memphis

First of all the food that we ordered came to us in a timely manner. Of course we tipped the driver although they have a $9.99 delivery fee which should be given to the delivery guy instead of us having to tip him as well. But all of our food was burnt and when we try to call we just kept getting hung up on. They prompt you to press two if you wanted to speak with someone but the second you do it hangs right up. So what we did was we called a Papa John's at another location and needless to say they answered the phone and of course they gave us the customer care number to make a complaint on the one on Missouri Street. They also offered to make it right although the mess up was not at their location. We wound up having to take it back up there for full refund, and have yet to see it posted back into our account. My advice to anyone in the west Memphis area. DO NOT get Papa John's at that location because you will be highly disappointed. There is no professionalism at that restaurant at all and I know that all Papa John's restaurants are not like this one. However, they should not represent Papa John's at all. As a matter of fact, corporate should shut that one down. Or get them proper...

I am not a frequent customer but do occasionally order your pizzas from the store in W. Memphis, AR. On the last two pizzas I have ordered I had bad experiences. In November I ordered your featured Frito chilli cheese pizza. I picked up the pizza and took it home to find out there were no Fritos on the pizza. How could that happen its the first word in the name of the pizza. On 12/10/2014 I called to order your current featured Philidelphia Cheesesteak Pizza. I was informed that they were out of cheesesteak for the pizza. How can this happen? You are advertiseing this pizza on TV and on your online site. There is a big poster on the window of your stores of this pizza. How can you be out of the fixings ? Whoever orders for the store in West Memphis needs to keep a closer eye on...

I had a horrible experience from as soon as some girl answered the phone and said hello can i place u on hold for 5 mins then she took my order i was very detailed with my order create your own large pizza with bbq sauce and chicken for the topping 8 wings well done no sauce chocolate brownie and 2 orange crush drinks on 10/17/16 and it took about 1hour for delivery which wasnt quoted over the phone. Wish i could post pictures of my food. The pizza was awful too much sauce dripped everywhere it was messy. The wings not well done more like half baked. Smh gross. My brownie was bitter sweet like just wasnt good to me. I have all this left over food to throw away because im not eating that. I called for a manager and was and currently on hold. One...