Corsetti's — Restaurant in Westbrook

My first experience was great! food is good, friendly staff, everything was great...This experience no where near the same, seemed like two different places. I'm new to the area, I went in Wed 8/28/19 for lunch at 11:45, I went to the counter, basic un-enthused greeting, I ordered "Chicken fingers and fries dinner thing" because I didn't know what it was called (only 2nd time there) but I saw it on the website. The woman told me the price and walked off. I paid, the cash drawer popped out to complete the transaction. I did find out she went to get the food...but I didn't expect pre-made food in a bag. I got a bag with the chicken fingers and potato wedges in it handed to me with a thank you have a nice day, little skeptical about how fast I got the food, however, I was in a hurry so I didn't question it. Once I got back to the office, I checked online and the description of what I was hoping to get and what I got were two different things (image attached), no salad, no bread, didn't mention going to get a fountain drink or anything, even after I came up with a 20 oz Mountain Dew. so I did have to purchased a 20 oz soda while there...not a good experience for my second time at Corsetti's. I don't normally expect too much from restaurants, but the lack of communication and simply not asking questions to someone who obviously had no idea what I was ordering should have be asked by the employees. I'm not blaming the person for me not knowing what exactly the dinner was, but not asking a single question to figure out what I really wanted is where the ball was completely dropped. MIGHT go back to give them another try, but with the options in the...

Food is always fresh and very delicious. Employees are considerate, pleasant and respectful. They genuinely care about the services they provide and most importantly, their customers overall happiness with services rendered.The store is very clean and well organized. Safety features include a wheelchair ramp. I'm not sure about public restroom accessibility. Their well known homemade desserts are fresh and delicious. Some of the most popular options tend to go quick, ie. Boston eclairs and Bismarcks. I'm a consistent Friday night 2 for 1 pizza customer. My tip would be to allow an additional 15 minutes from said "ready time", during peak hours. Typically they will say 45 minutes, but often its closer to 60 minutes. They also display a well stocked, fresh showcase of "ready to go" food selections for those who want to run in and grab something for the road. They sell fresh, hot pizza by the price, too. Other miscellaneous, anytime there has been a discrepency, they work quickly and diligently to rectify the issue and ensure customer satisfaction. They offer seating inside and outside (covered) and in the last few years, have incorporated an ice cream shop that serves a wide variety of choices. Overall, prices are comparable/average, but their unwavering commitment to the community and their customers is what sets this place...

All of you shoud know that Corsetti's makes the best pizza! The crust is great and the toppings always delicious and generous! If this was a pizza review I would give 5 STARS!

This review reflects the ice cream that we tried at Corsetti's on their porch or patio. They serve Gifford's Hard Ice Cream, and you can't go wrong with any of the Gifford's products, that's a plus. But, I go out for ice cream specifically for soft serve. When I ordered a kiddie size twist dish, the ice cream server who was attentive and polite, explained that the vanilla side of the machine was down, so I ordered chocolate(for me a serious let down, vanilla is my jam).

Ipaid and moved down a window to wait for my treat. My companion's scoop was delivered first... it looked delicious and the portion was big! Moments later the server returned apologizing that the chocolate side was also broken. She asked politely, if I would accept hard serve and because I had set out with a friend to have ice cream on what was thd hottest day of the year, I agreed. Hard serve is OK, but it's higher in fat and calories and just doesn't quench my desires when it comes to going out for ice cream. I can keep that stuff in my freezer. Ice cream machines at ice cream shops shouldn't be broken on the hottest day...