This is a review for Elevate Grill and Bar in Westminster.
This is from my sister, she isn't on fb. But this needs to be shared!
In January we came to Elevate Grill & Bar about hosting 2 new events.
The first event was canceled over concerns of Covid variants.
The second event was a body positive and plus size meetup.
I explained to Tej the owner that this event was just starting and that it would take a minimum of 6 months to get a solid base of people.
At the time he was totally on board (or so we thought he was).
We hosted our second plus size meet up in March.
45 minutes into our meetup, Tej came out and motioned to me with his finger to speak with him. I excused myself from the meeting to speak with Tej. During the conversation I felt that he berated and belittled me. Which is uncomfortable as is, but to do it front of others is humiliating. He accused me 3 seperate times that it was a hook up group when I specifically told him that was farthest from what the meetup was; we do not tolerate that or accept it. We are about positive reinforcement.
He proceeded to tell me that he wanted to host your other group and not this one! (The curvy group. )
I don't understand Why he even agreed to it then?
Tej is the owner of this establishment and I was personally appalled.
I explained that we had 4 people cancel that were coming from Wyoming as to a snow storm the morning of the event!
He laughed in my face and said that the only business that matters is from 5 miles within his establishment. He did not seem to realize that people come from all over for meetups or meetings with friends and are almost always beyond the 5 mile radius.
Tej said I don't believe that you have people coming from Wyoming for my restaurant.
They were coming to his establishment for an event I was hosting.
He also got very upset with me and explained that my group didn't even cover his overhead, but seemed to miss we are a new group, we are in the middle of Covid and we did a time he wanted which was 10am on a Saturday so of course people will not be getting ordering much liquor.
He explained that next event he would put our group in a single table in the corner and that he needed my event attendees to spend 3 times the amount they were spending.
For people to attend events with Covid right now it is a risk and people are being cautious. Hence I believe that contributed to the low turnout. I always communicated with him on numbers, Wednesday, Friday and morning of event as to confirmed guests.
Tej made it clear he really did not wish to host us even though agreeing to it in January; by March, our second meetup, he pulls me aside in the middle of an event to scold me on front of others which I feel is extremely unprofessional.
The members of the meetup after I returned to the table were so turned off by his actions and attitude we all decided to close our tabs and leave.
Clearly Tej doesn't understand basic principles of how groups grow and that we are in the middle of a pandemic and that it takes time to earn trust.
After Tej the owner and I spoke I came back to our table.
The members of the meetup were very upset with how Tej handled the situation and his unprofessional that we closed our tabs and left.
After the meetup I realized that if Tej really doesn't want my business and didn't fully understand that people come from all over the attend events and that his honesty would have been appreciated in Jan, not 2 months in!
Decided that if he doesn't want our business and expects us to cover his overhead that his establishment isn't the best for us.
Be warned that Tej can be rude, belitting and...
Read moreI'm part of a special interest group (people promoting body positivity) that chose to patronize this restaurant, and we won't be doing so again. We chose to sit on the patio which was completely empty, the bar also only had about eight patrons besides us.
During our get together, TEJ, the manager interrupted us to pull our organizer aside to have a conversation where he basically scolded her. During the conversation it became clear that he was disappointed that we weren't spending enough money, (although we ordered entrees and drinks every single one of us...) and that he realize that we weren't some kind of hookup group, I wonder what his motivation was for that?
During our meeting he decided to blast the outside speakers, which made it hard for us to actually communicate. A portion of his complaint was that we were not all sitting in one table together, when reminded about social distancing, it didn't seem to matter to him each one of us was a private individual customer. Again, the patio was completely empty except for us, so it's not as if we were inconveniencing other patrons.
He literally at one point said it wasn't worth his time to have us as guests. I personally spent over 20 bucks just for me, which I understand is not a lot but it was also 10:00 a.m. on a Saturday. I had no intention of having five drinks or something like that.
Follow up to TEJ's response. I'm one of the men that was there, but go on with your assumptions. Which is all...
Read moreMy wife and I have been here twice now, the first time something went wrong with our online order and I waited 30 minutes to pick up our food that we had ordered nearly 30 mins before we arrived, so a total of an hour. We finally got our food and it was just eh.
Last night I thought we would try again. The live music was so loud that it hurt my ears and I’m not sure how anyone could hear or be heard by their servers. I stood standing at the bar to make myself more visible for almost 10 minutes before someone finally made eye contact with me so I grabbed his attention. The other bar tender had walked near me at least 3 times before walking away from the bar before that. I got our food and drove home only to find out that my burger didn’t have fries with it.
I called to let them know they were missing and see if they could get the fries started so I wouldn’t have to wait 20 minutes after I got there. The bar tender on the phone was condescending and told me that I had asked for no fries, he finally said he would get them started and I could show him my receipt (which said nothing about no fries). I drove back to get my fries and went home.
My wife’s chicken tenders were over cooked, very brown and incredibly tough, my burger was okay, but the fries smelled and looked like they were seasoned fries, but tasted like they had been topped with sugar instead of salt. Needless to say, we will not be going back...
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