Rita's Italian Ice & Frozen Custard — Restaurant in Westminster

Natalee Is Awesome!

My mom recently stopped into a Rita’s and was delighted with her a chocolate custard cone dipped in chocolate ….And while the custard itself was beyond a delicious treat, it was actually the kindness and warmth of the young lady behind the counter which prompted this review. As my mother is a senior citizen who certainly doesn’t make a habit of frequenting ice cream or frozen custard shops and although she didn’t necessarily have any expectations regarding this particular visit, Natalee, the young woman who helped her somehow managed to turn a quick treat into a warm memory. Consequently, it was my mother who insisted I write this review after sharing her experience with me in detail.

With that said, my mom explained that whilst milling about the Meadow Creek Shopping Center in Westminster she was practically invited into Rita’s and greeted with a giant smile upon her arrival, which happened to be right around noon as the shop opened for business on an unseasonably warm Tuesday afternoon in April. Impressed by the store’s cleanliness and extensive list of options, my mom ultimately decided on a soft serve chocolate custard cone, dipped in chocolate with sprinkles. She was tended to immediately by the attentive employee behind the counter who had just moments ago welcomed her into the shop.

After handing my mom the custard filled cone, Natalee took the time to make sure that the treat was to my mom’s satisfaction, ensured that she was comfortably seated while inside the shop and made sure that my mom had enough napkins in order to keep pace with the anticipated melting upon her departure. Moreover, it was Natalee’s personal approach, sweet demeanor and genuine kindness which really stuck out, perhaps as a reminder of the old fashioned neighborliness of a bygone era or maybe just a simple a reminder of how a pleasant a chance encounter with a kind soul can warm the heart.

All said, in this chance encounter, not only did Natalee manage to generate at least two new customers but she also created a lasting image in our minds of how absolutely lovely a random trip to Rita’s Italian Ice & Frozen...

The frozen custard at Rita's is creamy, smooth and delicious. They also serve Italian Ice. It's items come in a variety of flavors and I can be mixed if you wish. All of the flavors I've tried tasted very natural. Some examples include the traditional vanilla, chocolate, and strawberry. They also have espresso, lime, lemon and others. Toppings such as sprinkles can also be added. Whether you prefer a cup or cone you can count on it being filled to overflowing. In fact my only complaint is that the cups do not have the domed lids that many places carry. I don't think they have lids at all, which can lead to quite a mess if you're not a fast eater. My husband and I love to make a quick impulsive stop at Rita's for a special treat. We have solved the dripping custard problem by keeping larger cups in the car so we can turn the custard over into the big cup and eliminate the overflow. Give it a try and I'm sure you'll...

Usually the service is amazing at this place and it would be an automatic 5 stars.But today my experience was a little Di.There was 2 employees instead of one and when I walked over to pay.I realized that I was being charged for a small gelati and arge gelati. When I reminded them that I got extra custard.She added that on.I was a little confused but didn't want to be argumentative so I paid the 14 dollars for a large gelati thst didn't even have extra custard on it and I left a $5 tip because it's what I always do. May have been a mistake. May not have been a mistake but before I could hit print receipt. I didn't have the option to get a receipt because the girl behind the counter. Hit no receipt for me quicker than I could hit print receipt. I don't think it's the girls trying to make extra money.I've just never had this issue before and I've always had great. Service at...