Country Pride — Restaurant in Wheat Ridge

The server brought our drinks. We asked for silverware and straws. At least 10-15 minutes passed and still neither. We really needed something to stir our coffee with, my finger wasn't am option. Of course, by the time she brought the silverware and straws, I could have used my finger since the coffee had cooled off a lot.

When our meals arrived, a meal we had ordered before, my hubby asked where the bread was. She went in search of the bread. When he tasted the green beans, they were cold. Refrigerator cold. I flagged her down and told her about our green beans. She took our plates back and finally brought back our meals with everything as it should be. She was slow coming to clear the table.

We had eaten here a few times before and they have gone downhill but this was definitely the worst time. She was leaving at the end of her shift and asked us to cash out, even if we weren't quite ready to leave. I asked for a refill on my soda. She said yes, of course, but I never saw a refill. The other 2 servers totally ignored us after she left. I don't understand why restaurants ask you to pay when someone is leaving and then ignore you completely once they are gone.

Our server also complained loudly about her lack of tips that day I only gave her the 20% because I knew she was waiting on us and coming right back to get it. I should not have because that was so not the service or food we deserved. I should have cut her tip and told her just as loudly why her tips might not have been what she was expecting. I am sorry but you have to work for tips, they don't just happen! Unless you get an idiot customer like me!

I know they are probably short staffed like many restaurants during COVID but they have closed down seating in 2/3 of the restaurant to force everyone to sit close together, that's if they let you sit to eat at all. They often offer to go service only. This is a truck stop. If I was a truck driver, I would much rather be given the chance to sit at a table and relax instead of talking my food back out into the truck when I spend so much of my time, just my opinion.

I don't know if we will be going back after...

1st and last time we will be stopping here. Took over 40 minutes to get our food. Clearly the one waitress on our side could not handle the crowd of people coming in as we were not the only ones waiting that long and longer. We sat at a table where we could see the kitchen and the food piling up and ours had been sitting for awhile, tables who got here way after us got their food first. Was not very good, microwaved grits that my hubby took one bite of and did not eat, eggs cooked wrong. No refills, not even a checking on us to see if we were good while we waited for our food. Multiple people got up and left, and even had to flag someone down to come take their order. no apologies or acknowledges for why it was taking so long etc. They were so disorganized that i think a better system, and more workers need to be in place.

Older lady, who i asaume was a waitress would help occassionally while the main girl ran around, all while cussing customers out behind the counter, to other workers as they were complaining and getting...

Waitress could have smiled more and could have had a better attitude especially as a waitress, if you don't like your job find a different job. Then 1 of the waitress has her kids behinde the counter and trying to keep them from being seen. I understand there could be a reason why she has them here, but at work it's not what a customer wants to see. Took over half a hour to get our food. The place was nearly empty and the cook was very slow. The food is not as good as it used to be, ordered the Texas steer burger which was supposed to come with sautéed onions, mushrooms and gravy. But it only came with the mushrooms and gravy. The salad bar is gone, still ordered a side salad ranch dressing and it showed up with some other dressing.... When asked about the ranch I was told they where out, so why not ask instead of bringing out whatever. The floors was sticky. Country pride has gone far down hill and will be the last time I...