Dairy Queen Grill & Chill — Restaurant in White Hall

3/16/24 at approximately 7:00pm. I can handle slow service. What I refuse to take is a rude, disrespectful attitude at the window. Part of our order was a regular shake to which the lady screamed S, M, our L? I said "regular please" before realizing that I didn't say Medium to her screaming even louder "SIR.. SMALL, MEDIUM, LARGE, IT'S NOT THAT DIFFICULT". Really???? Another part of the order was a strawberry milkshake with extra strawberries and a vanilla ice cream. She then asked if we wanted the ice cream in plastic or paper?? My father asked starts the difference talking to me. I began telling him the difference when the lady came back onto the speaker and yelled OH MY GOD... really?? We pull up to the window and expected to be treated just as rudely as we were on the speaker. We received a soft chocolate ice cream (not what we ordered), a strawberry shake with no extra strawberries, and a blizzard that was straight liquid and I needed a straw...

If I could give negative 5 stars, I would. These people here are rude and the customer service is terrible! Plus, the only decent thing to eat here is there chicken... enfaces on the decent... if I didnt have to drive through this hell hole town on the way home from work I wouldnt even consider stopping at thier resteraunt.

4/1/18 update: I decided to give this location another chance and it was still as big of a letdown as the first time I visited this resteraunt. They disnt have any cookie dough for the featured blizzard. This location really needs to get its crao together! And fast!!! Also I fond it ironic that the have a "fan first promise" sign out front... there are no fans...

The two working the counter were not at all costumer friendly. While I was waiting for my ice cream, the two were arguing with the people making the ice cream. The man in front of me waited 15 minutes for his blizzard while it was sitting on the counter between the chef and the front. His wasn’t even served upside down. For mine I waited 20 minutes before even asked what I ordered I had already told them and they still didn’t get my order, when they finally did, it was fine. The front cashiers though treated us very very poorly. The woman had the most monotone voice and acted like she hated being there. I love the food but the costumer...