Dunkin' — Restaurant in Whitefield

Moving to their new location in kings square can’t make up for the understaffing and poor service. Service is slow at best. There are never enough employees working to cover all the stations. They are often backed up with orders but they’ll be 2/3 employees running around while others are just chatting. The staff are not particularly friendly (I think because of stress of being short staffed). Often times I’ll see my drink finished but the person making it will make several other drinks and bring them over all for pickup at once when I’ve been waiting. I’ve waited up to 15 mins sometimes for a mobile order placed well before I arrive. Sometimes even after waiting awhile my order is wrong. Seems ridiculous to put all that effort into a new location without fixing...

Some of us have powerful people in our families. For example, my cousin is THE former Head Detective of the state CT and Greenwich (not A, THE) and is somewhat famous. Was heavily involved with all 3 letter agencies. If you've heard of the Skakel case - John "Jackie" Solomon. Some times I don't think you people know where you're living. This isn't Nebraska. And as the saying goes, "Treat everyone nice if but for one reason. You don't know who they know." If troublemakers on the staff (which seem to be management) aren't dealt with. Then the owner will be. Remember it all...

Since they moved it has changed alot and not for the good. I hate the fact that it is so corporate it use to feel and be like a small home town coffee shop. Your order came up and your name got called now you are just a number. And now if you dont pay cash you are turned to a kiosk.I can say if a smaller coffee shop opens and is similar to the old dunkins this dunkins will...