I went to Catfish Grill with my grandfather to enjoy some delicious fried catfish. We saw their ad during a Texas Rangers game. We were intrigued and thought the food looked tasty and delicious in the commercial. It had amazing photography and graphics straight out of 1992, so it appealed to my 89 year old grandfather.
This advertisement is a Hollywood-quality epic of culinary cinematography. The nachos jumped off the plate and looked spicy enough to melt the taste buds of even the toughest Texan. The scrumptious Brushfire Cheeseburger reminded my grandfather of his days eating spam and scrapple in the service. The Fish Tacos were so full of fish there wasn't even room for a tortilla shell. The owner of Catfish Grill is an avante-garde auteur in the kitchen. He deconstructed this classic dish and doesn't play by the established rules of the kitchen. Overall, the advertisement was so effective, we left the Rangers in the 6th inning to go fill our bellies with the best Catfish Grill had to offer.
Unfortunately, our meal left us sad and confused. The nachos looked like the picture, but I think I would prefer the taste of licking the screen to the flavor of the real thing. They were stale, sad, and droopy. Neither of us were man enough to tackle the wily Brushfire Burger, but the Buffalo Chicken Burger tasted more like someone stuck a stale Jimmy Dean sausage on a square bun and then put it in a microwave for thirty seconds. It was cold and dismal to the taste buds. Finally, the chicken friend steak was approximately 18mm thick when I pulled out my ruler to measure it. This could be because the gravy so entombed the meager steak that I needed a full scuba suit and a trained dive team to operate my knife and fork. Once the crew dredged a bite from the plate, I tasted the steak and immediately felt my body spasm in rejection and capitulation. I gave up, paid, and escorted my dear old grandfather to a place that serves real fish - The...
Read moreOwner obviously disrespectful to those who review negatively. My favorite was "I found a bug in my salsa " to which the owner replied "Doubt it, we have great health department scores." As if even the cleanest of restaurants can avoid every bug on the planet.
Probably the best service I've ever had at any restaurant anywhere. Kind, bubbly, and sweet gem of a woman. Wished us all a happy Mother's Day about 97 times and could not stop smiling.
Food was sub par in my personal opinion. Great fried okra but everything else was pretty unappetizing. Dryest grilled chicken I've ever seen on the salad my wife had. The chicken strips weren't very crispy and the "Texas toast" was nearly flavorless.
My least favorite part of the whole experience with this place was writing this review after seeing how the owner responds to negative feedback. Absolutely disrespectful of any opinion that doesn't rave positively about them. Doubts customers' negative experiences, belittles them, and always assumes the customer didn't bring their issues up during their visit. You may have "many loyal customers" now, but I guess we'll see just how long amazing customer service alone will keep a restaurant in business.
I won't be back. I might have given the food a second chance, but I won't spend another penny at a place that treats dissatisfied customers with such disrespect. You'll probably tell me to go home and make my own chicken strips... Don't...
Read moreThis was my first time there along with my wife and her grandparents and our daughter. I love catfish but I also love fish and chips. So I ordered the fish and chips. I thought I could sample a few bites from my wife's plate. The fish and chips were excellent. Malt vinegar was available. The batter was a beer batter perfectly sealing the filet within which was tender and flaky. I thought I could hear Big Ben chiming in the background. The chips were delicious but had they been fried like Belgian fries, truly Fish and Chips. The portions were generous and filling. The Catfish was awesome. Get the full order and take a generous portion home for later. Battered in a lite corn mill crust and fries to a golden brown and tender fish inside and topped with the freshly made tarter sauce will make you tongue so happy it'll smack your brains out. Do order the coleslaw and you'll want a side of the pinto beans. Both delicious. My only disappointment were the hush puppies. They were sad little puppies. Over cooked and didn't rise when cooked. I can only think this was not their normal fare. Maybe the baking powder was old?. Still I give the food 5 star. I'll definitely go again and get the full order. Spent about 19 per person. Tip not included. We tipped our waitress $40. She was engaging, knowledgeable, entertaining and...
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