Pizza Hut — Restaurant in Wichita Falls

I hadn't ordered Pizza Hut in a while (Dominos and Papa Johns in this area had always been really good in delivery, price and quality). Gave them a shot again...

When my food arrived my wings only had 4 out of the 8 it was supposed to have, I called the store to ask about it. The person on the phone didn't seem to care and said they could do a store credit, I told them I don't use a Pizza Hut account and this was my first time using them in a few years, I asked about getting it refunded to my card I used and he said they don't do that (which seems impossible). He said "i guess we can re fire it if you want" and I said yes. (The entire phone call seemed like I was annoying them for even asking to get what I paid for). I then waited 35 minutes and called again (mind you the initial delivery with everything I had ordered prior took about 20 minutes and now we were just waiting for 8 wings)... Same person on the phone and just said "should be heading your way" and that was it.

The delivery driver was very friendly and apologetic compared to the person on the phone.

The new wings were fresh, but by the time we got to eat anything everything else was cold. Guess it's sticking with Papa Johns and...

I woke up today and went out to my car to go grocery shopping. To my surprise my car would not start. While waiting on someone to come look at it my car my family suggests, why don't we order pizza. Great idea right? I place my order at 12:40 to which the woman helping me replies and says, your pizza will be delivered at 1:10. Great. 1:35 still no pizza. I call and ask what is going on. The woman tells me the driver is in route. No offers of any compensation for the tardiness. Hmmm OKAY. 1:45 pizza finally arrives. We ordered 4 drinks that he had forgotten. He has to go back and get our drinks. STILL no offer of any compensation. It has been 30 more minutes and we still have no drinks. Do you know what it's like to not have a running vehicle, $40 worth of pizza and NO drinks?? I am appalled that no discount or offer of a free pizza next time was offered. Poorly run pizza joint. So sad. Pizza Hut was always my favorite and because of one horrible experience I will be ordering from Papa Johns...

errible service by restaurant and delivery person when veggie lovers include Roma tomatoes, why they did not carry Roma tomatoes? I can understand they were out, and they did call about that. The delivery driver left the pizzas outside without a doorbell in rainy and cold weather; if they had time to take a picture but not ring the bell? My order also included crushed mini red peppers, which were in order. When I called the restaurant, they were can you pick it up? When I paid for delivery, why should I pick it up? I already ate the pizza, and I m still out of red peppers. inferior service, that's why I prefer dominos or papa John Medium Hand Tossed Pizza Specialty Pizza: Veggie Lover's® Whole Ingredients: Classic Marinara Sauce, Green Peppers, Mushrooms, Onions, Black Olives, Roma Tomatoes

1 Medium Hand Tossed Pizza Whole Ingredients: Classic Marinara Sauce

1 PEPSI® 2 Liter

1 Crushed Red...