Subway — Restaurant in Wichita

Avoid this location if you use coupons to get a fair price on a sandwich. I came here on 6/25/25 and ordered a sandwich that I often get, They made it, then when I got all the way to the register, I told them I was going to use a coupon, as I always do, and the cashier handed me a list of the only sandwiches they allow coupons to be used for now, and of course my sandwich wasn't on it. The sandwich was already made, but they would not let me have it at the coupon price because it was not listed on the little strip of paper they typed up. I asked if they could make an exception in this case because they didn't tell me beforehand about the sandwiches that they were too cheap and lazy to make at the coupon price, and the guy said no. I asked if they were just going to throw the sandwich away if I didn't pay the too-expensive regular price, and he said yes. So I left without the sandwich, they threw the sandwich away and got no money, and I went to a competing restaurant. I don't think it's right for a worldwide restaurant chain to send out coupons to people, but then when the people go into their restaurant to actually use the coupons, they bait and switch you by telling you that the coupon doesn't truly work. It's all fake just to get you to file into line at their store and pay money since you're already there. Subway's sandwiches are overpriced at their regular menu prices. The coupon that I tried to use does not mention that the sandwich I tried to get was outside of their rules. I had to go into the restaurant, stand in line, have the guy make the whole sandwich, and then get up to the register to pay just to find out they were lying with their coupon. Just ignore this Subway location and any other Subway location that pulls this bait and switch game. They know exactly what they are doing. They hope that after you use up so much time driving out to their location, standing in line, and instructing the sandwich artist as to how you would like your food prepared, that you will just defeatedly accept the scam when you come to the register, and pay full price, when the only reason you chose their restaurant at all was because of the acceptable enough coupon price. Just skip Subway, and save yourself the trouble and awkwardness you'll feel in line around the other customers as you discover that they dont feel like validating their own coupons and instead just give your money to their competitors who...

Me and my son went for an early lunch the lady behind the counter was really friendly. I ordered a BLT..she asked me what kind of cheese I would like, I thought thats weird but chose American, after the mayo I saw her start to wrap it in the paper and didnt look like much was on there, I asked her if she put tomato on there by chance. Her demeanor changed immediately she went from smily to looking like she was annoyed because she had to undo it she opened it and I saw a few scrawny slices of bacon probably the already cooked kind that you heat in the microwave then she quickly put some small slices of tomatoes on there, there wasnt any lettuce, I wasnt going to have her go back again. The cashier didnt look very happy either but she was nice, I ordered a pretzel and a cookie sidekicks, I asked if the pretzel comes with cheese she said it usually has a cheese sauce I said Id like some please, the sandwich lady quickly said its thawing, why is cheese sauce frozen and why is she just now thawing it out. We got home my sandwich was so thin, it was good but not how I was hoping. My son loved his sandwich. The pretzel was good nice and soft and warm but had way too much salt, I had to brush a lot off. Ill go back sometime hopefully my sandwich...

The food was good even though they didn't put cheese on either of our foot longs. I ordered online, because of covid. The food wasn't ready when it said it would be. They told me to just sit, and wait. I waited 15+ minutes extra. I would of just came in, and ordered my sandwiches if I would of known I would have to wait 30+ minutes. They made it while I was sitting down, why couldn't they just of let me order it how I would want it, and watch them make it like a normal person coming in. The lady infront of me was ordering and the person making the sandwiches said "what do you want?" Instead of something like what kind of bread would you like, like a polite person. Also the man working was really polite. But, he was wearing his mask, and not covering his nose for the 30+ minutes I was waiting. I won't be back to this location. I wasn't going to write the review until I found out they didn't even put cheese on, on top of everything else. Also I didn't see any of them change gloves the entire 30+ minutes I was waiting. That's gross even if there...