Domino's Pizza — Restaurant in Wilbraham

I recently left a somewhat negative but honest review about my previous experience but decided to rewrite it because I had a better experience the second time around. I am still appalled at the ludicrous $5 delivery fee that the driver does not get any portion of, to me it's unethical. However, we had earned an "emergency pizza" that was expiring so we opted to use it and carryout this time, and the food was substantially better. (The store was clean, the staff was quick and courteous, and the food was ready on time.) It's still Dominos pizza but it seems whoever was on the make line put good effort into making the food and didn't use an ocean's worth of sauce to cover up the lack of cheese. However, there are still not enough toppings to justify the current menu prices, but fair is fair when it comes to free. If you're in a pinch using the $6.99 deal isn't half bad, but with standard toppings like bacon considered "premium" here commanding a $2 markup, not getting even 1 complimentary sauce with any of the bread sides, charging $5 for delivery AND still expecting me to tip the driver, it just doesn't feel good doing...

I ordered online from the Wilbraham MA location. I order from them all the time. This particular night the tracker was showing the delivery driver not near my house and then it switched to delivered. I waited about 5 minutes in case it was changed prematurely. I called the store and was placed on hold for almost ten minutes before I hung up and called back. I spoke to a female and told her my food said delivered but it was not. She asked someone where they put the food and the male said outside their door. Then proceeded to say I put the wrong address in. I told the female that I could hear him in the background and that I order from them all the time and the address is correct. She then put me on mute to talk to the person and came back on to say the he dropped it at the clinic next to my house. I asked if she was talking about the animal clinic that is closed? The guy then says in the background “tell her to go get it”. If I wanted carry out I would have ordered and paid that way, not to mention it’s sitting outside in freezing cold weather at a closed building. 100% just...

They are exceptionally clean. There are two sinks in the common area where the employees are constantly washing their hands before handling your food. The final rinse for the dishes is a sanitizer wash. I have worked at many fast food restaurants. I must say that I very much appreciate the overall cleanliness of this particular restaurant. While other restaurants may not have gained my approval, Dominos has. I can trust that after eating at Dominos...I absolutely will not get sick/food poisoning. I, also, need to add that the people that work there are amazing. They treat you like family. They are very welcoming. A great bunch of individuals that work hard together as a team to put forth great food to deliver to us at...