Wendy's — Restaurant in Wilkesboro

I ordered online.... they took my payment . I waited for 20 mins and then I asked what was going on with my order. The girl at the counter said they didn't have an online order. When I went online to show her my order it said my order was processed and then they refused to give me my food. I spoke to a manager and ge told me it wasn't his problem and walked away. It was his problem because they company got my money I wanted my food. After 20 mins they Finally gave me my food and the fries were cold burger was cold and my nuggets were cold.... I never received my strawberry frosty that I paid for.... the most unprofessional store. Manager was rude and ignored me. This store is always messing up orders. I have to go inside when ordering here because they never get my order right! The management team needs better people the ones here are rude and...

I used to love to go to Wendys cause the food was good, fairly priced stuff, and used to have some friendly employees. Now I have no idea what happened to them. The young girl they have running the drive-thru is beyond rude. 3 times and that third time was enough for me. Plus when you ask for extra sauces they charge you now. Its only $0.15 each but when I have a 4 piece chicken nuggets and a 10 piece chicken nuggets, I don't see why charge me for 6 packs of sauces. Apparently I'm only allowed 4 sauces. Or else they charge ya. I mentioned it and they said it's corporate but the Wendy's by the college is the only one who has charged me. The Wendy's on 2nd street, has always been good. So if you are wanting Wendy's I recommend the one in North Wilkesboro...

I found a grasshopper in my salad which ended up in my mouth before I discovered it….. We talked to the Wendy’s company and they said the only thing they could do is send coupons. Whelp it’s been a long time (Since Dec 6th!) and they never even came. So I am leaving a review on here since they never helped and caused us stress. It was the most disgusting experience in my life regarding restaurants. The fact that the coupons never came is just a slap in the face. (Never got a refund.) I never posted this before but a previous visit to the wilkesboro Wendy’s. I had a girl slam the window in my face after handing me the bag. This is while I was saying have a good day. So I just want to say I will never go back to this Wendy’s after continually bad...