Fireside Caribbean Restaurant — Restaurant in Wilkinsburg

The customer service is horrible and the food is just ok. The woman behind the counter could use some etiquette courses. My friend and I stood at the counter waiting for far longer than we should have. She (the owner) was sitting behind the counter watching whatever had her entertained on her cell phone. She even looked up at both of us and then continued to enjoy the show on her phone. After standing there for a few minutes, I walked towards the door. I stood over there and looked at my friend from across the room. My friend was standing right in front of the owner waiting to catch her attention. After several more minutes of being ignored, I looked at my friend and yelled across the room "Is she serious?! Does she not see us standing here?! I yelled I am out and walked out. My friend ended up staying and eventually getting whatever it was that she ordered. I vowed to never buy anything from this place again. I have been to this restaurant several times and each time, I have been greeted by a miserable, less than pleasant woman who acts like she is doing you a favor by patronizing her business. Why does she always seem to have such a poor nasty attitude. The food isn't that great. In fact, it's very mediocre in comparison to real Caribbean restaurants outside of Pittsburgh. My stepmom is Jamaican and she cooks real authentic cuisine. Not this stuff they pass off as...

So...my wife and I moved to the city of Pittsburgh in August 2019. Being from the south, I grew up on Jamaican food so naturally that was one of the first restaurants I wanted to visit. Of course I asked several pittsburgers for recommendations, one of the suggestions was Bahama Breeze. We enjoyed the dinner there, HOWEVER to me it wasn't authentic Jamaican food..a watered down version. I was on a quest to find a real Jamaican spot..so real.. i wanted to find a dread in my food!! LOL. A co-worker suggested FIRESIDE. GAME OVER!! WE ARE NOW REGULARS, KNOWN BY FACE!! I have PLENTY of Caribbean restaurants under my belt but FIRESIDE is not only the BEST in the burgh..I honestly think they can go toe to toe with some of the best Caribbean restaurants down south!!(VA&DC/MD). WE absolutely love the positive energy and smiling faces from the staff as well!! And NO im not getting paid to write this either but I would take a plate of that stewed chicken!! HAHA..My wife And I recommend FIRESIDE to ANYBODY visiting or "yinz" locals..they definitely have our STAMP...

Decided on Jamaican after learning the Indian Buffet was closed on a Sunday. I'm from out of town, visiting friends and we kinda go through "what to try now?" Cuisine wheel.

Fireside came up in google search and we were off.

We got there pretty early than their typical lunch crowd, for Sundays, and missed out on the Oxtail and Pepper Steak... Greatest happy accident ever!

Friend got Curried Goat and I the Jerk Chicken. The Jerk Chicken IS LIFE CHANGING. Best I've had in my life thus far.

Wondering why I didn't see more Asian customers because it meets the Savory and Spicy bar head on... Haven't the food sweat/glow and I wasn't even anticipating it because I hadn't asked for hot sauce yet.

Recommend the 2 aforementioned dishes... AND the plantains & Coconut Cake! Will be back to try many dishes and also some of the meat & veggie patties!

The staff here are very warm, felt welcomed, and I'd love to visit again and bring...