East of Chicago — Restaurant in Willard

Bad night for this place. I usually never have a problem or issue but tonight it was both. Their credit/debit reader was down, so no one thought to call customers who had phoned in pick-up orders and fore warn them, so they could get the cash they'd need to pay for their orders. I was told they had called the boss/owner who never answered their phone. Real professional, that move. THEN to top it all off, and after I'd nade a run to a nearest atm to get out the cash for my pizza, I get home to find out that it's not the large pizza I ordered but a small one. Not a medium one...a VERY SMALL one. Not at ALL satisfied with this place. Oh, and yes, I called them and told them so AND I made a call to their corporate office. Truly bad...

Went to place an online order and the money came out of my account. Got a message to call so I called. I explained I was told to call and the manager Jeff asked for the last 4 of the number I told him and his response was he has no record of the transaction. My bank shows the transaction took place. He was very rude and interpreted me numerous times. He the admitted that there was a problem with online ordering and that the money should be put back in. I then asked him if he knew there was a problem with the website why dont they shut it down to fix the problem and he laughed over the phone. I will be contacting the owner I this for a manager to disrespect the customer is just...

Called over and over starting around 10:15 for a delivery. No answer phone just rang till voice-mail picked up. YES I did dial the correct number listed directly from the website which I've used many times before with the same result. The place is absolutely understaffed and not able to handle orders after 10pm despite offering open till midnight on Fridays. This has happened on MUTIPLE occasions where I've had plans of spending upwards of $100 for get togethers and such. The phone just rings with no answer. Guess we'll just go Dominos...