When this Pizza Days location opened, we were very excited. The Medford location was our go-to favorite when we lived in that area.
At first, the Wilmington location was the best pizza in the area. They had a fantastic deep dish. They also had a great online coupon.
We ordered from here about once a week, and one day the deep dish was flatter than a regular pizza (we got both). We called and they said they changed their dough, but if we called next time, they could make it the old way. We did that the following week and the same person had no idea what we were talking about.
We started going to another place that my spouse didn’t like as much, so we would still get Pizza Days sometimes. The service went downhill. The most recent time (and last time) we were there, several weeks ago, we ordered online, drive to the store, which takes about 15 mins, and then sat in the car right out front after the owner indicated it would be a few more mins. We watched as he was having a very strange interaction with a man. It looked like the man worked there or at least knew him because they were walking around behind the counter. It looked like they were maybe arguing. After about 15 mins of this, the owner stuffed some money in a bag and the guy finally left. Only then did he even start making our pizzas and they were not good. Wish it would have stayed consistent because we loved it at one point, but it’s too expensive to gamble on...
Read moreI Went here for lunch and ordered 2 slices of cheese pizza. ( as the sign outside says they sell slices of pizza). The staff looked at me funny and very confused when I ordered . I had to explain several times that I wanted 2 slices of cheese pizza. I had to use the restroom while waiting for it. There was no toilet paper. I told the staff there was no toilet paper and they said “okay one minute”. Few minutes later they come over with rough trifold paper towels. I kindly correct him and tell him I said toilet paper, not paper towels, and he says “Oh, we are all out of toilet paper. “ tomorrow, tomorrow” 🫠 he kept repeating “tomorrow” to me as if I’m going to come back and use the bathroom tomorrow. It’s a good thing I looked first and didn’t do my business already and discover after the fact there was no toilet paper.🙃
I find it strange that a restaurant serving food and drinks runs out of toilet paper, no “out of order” sign on the door and tells the customer “tomorrow” over and over. The staff looked like they had NO idea what they were doing from the moment I walked in to the moment I left. They seemed very confused and just all over the place. Yeah, unfortunately no matter how good that pizza looked, the staff just killed the place for me. I ended up just leaving without getting any pizza as the staff were just all over the place. I was the only customer in...
Read moreBought a Steak cheese mushroom sub, I like the philly steak consistency of the meat, I dislike the mozzarella cheese but to be fair I didn't specify the type of cheese I wanted! I assumed being New England the default cheese is usually American cheese. I personally thought for the price of $12.84 it should of had more steak than I received! One other thing is they will throw the sub in the oven. If you don't like the bread toasted like I don't, make sure you let them know... The sub tasted good but it lacks quantity of meat! All I bought was a sub, no drink or chips. Too pricey for this...
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