Domino's Pizza — Restaurant in Wilson

This store has a less than 3 Star rating. It should be a negative 1 rating. I ordered my food online and was notified it was otw, out for delivery. After roughly 20 minutes since the out for delivery status, I check the tracker and it states my order has been delivered ! Now paid with my card , and so I call to speak to the manager “John”, who clearly is at LEAST late fifties and no one else will hire him. He immediately starts speaking telling me the same lies the first person that answered the phone tells me. A apartment wasn’t listed and they were blocked from calling my line ! Bogus! I ordered a few days ago, same app, same address, same number and the young lady found me, called me and got my order here on time. John rude behind sent my order back out and it had to be reheated and he ASSumes I will be ok with a store credit (NAH no thanks this experience has ruined it for ALL Domino’s, and I don’t wish to eat at this franchise any longer ), sending out another order at almost 1AM! (I’m ready to go to damn bed already ) and does NOT know what ACTIVE Listening. He talked over me multiple times and then advised me that the owner put him in charge to take care of “these types of issues”. So basically, they can screw up your order, get your money, give you col food and Old John Boy can talk to you any way and if you have a issue with the subpar management (John), it’s nothing that can be done so John is free to do whatever he likes until he retires from DOMINO’S! I’m getting my money back or I’m contacting the corporate. Even the owner has someone he has...

Paid $59 for a pizza delivery. This restaurant called and said the delivery time would be 2.5-3 hours- they asked if I wanted to cancel the order. Since it was 7:30pm and I didn’t want a pizza at 10:30pm I said yes. The said they would issue a refund and it would take 5-7 business days. How is this right? Called and spoke with manager who really did not care whatsoever and told me to go ahead and leave a bad review. Ok-sure thing - what great customer service- here’s your bad review- DO NOT order from this location. They have some very apparent internal problems with their business. Perhaps the franchise owner will take some responsibility to correct the problem with why they have such long service time’s and how to refund their cutskers in a more timely and sensible manner as well as fund managers to hire that respect a customers pony of view from a bad business experience- or perhaps this business will just fold entirely because...

DO NOT ORDER FROM THIS STORE IVE WAITED FOR A DELIVERY TWO HOURS AND I CALLED TWICE THE FIRST TIME THE MANGER INFORMED ME THAT IT WAS ON ITS WAY TO ME THAT THE DRIVER HAS LEFT THE STORE ALREADY. 30 MINUTES PASS SO I CALL AGAIN AND THIS TIME SHE SAYS THAT NOW HE IS LEAVING THE STORE BUT THE FIRST TIME I CALLED YOU SAID THE SAME THING SO SHE IS A LIAR AND SHE PLAYS AROUND WITH PEOPLES FOOD. THEN I SAID THAT I WOULD LIKE A REFUND SHE SAID SHE CANCELED MY ORDER BUT I CAN’T COME UP TO HER STORE! SHE WAS MAD THAT I CALLED HER OUT ON HER LIES SHE SHOULD HAD BEEN HONEST FROM THE START AND IT WOULD HAD BEEN NO PROBLEM BUT INSTEAD OF SAYING SHE IS LOW ON DRIVERS SHE DECIDED TO LIE AND SAY MY FOOD WAS ON ITS WAY TO ME. NOT A VERY RESPONSIBLE THING FOR A “MANAGER” TO DO. DOMINOS WHAT KIND OF PEOPLE DO YOU HAVE RUNNING YOUR BUSINESS? IF I COULD GIVE YOU LESS THAN HALF A STAR I WOULD BECAUSE HER ATTITUDE WAS...